Customer Service Associate

Title: Customer Service Associate
Pay Rate:$23-24/HR on W2
Hours: 40 hours a week
M-F 7-3:30 (Half hour lunch)- can be a little flexible
Location: One Microsoft Way
Duration: 3 months could extension

Potential to convert to FTE, If so, what rate:
Yes

Team Overview:
They will have a work station, 1 person job but there are supervisors onsite

Resource's typical working day:
Could require movement of 50lbs
Rest of the role is data entry
Creating tags from information, putting tags on boxes and then sorting the boxes
They do create shipping request, shipping labels

Must Have Skills:
Concentrate and give them a full work day
Basic computer skills
They have a shipping program, entering data
Have to decipher address that are international
They will be trained
Show up at work
Needs to be focused

Education
Pretty baseline

Software skills:
Basic Computer Skills

Interview Process:
Onsite Interview

Summary:
As a Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues

Kindly share resume with answers;
Q1: Tell me about your experience with shipping, warehouse support, data entry, or administrative work.
Q2: Have you worked in corporate roles involving: A: Shipping labels B: Sorting packages C: Tagging inventory D: Data entry