Territory Service Manager | $68K-$72K + Quarterly Bonus

Job Description

Job Description

Description:

Lead a Team. Own the Pittsburgh Market. Drive Growth.

Pittsburgh, PA | Full-Time

Ready to Build Something Great?

Advanced Fryer Solutions is seeking a driven, hands-on Territory Service Manager to lead and grow our Pittsburgh market.

This is more than a management position. We're looking for a leader who wants to take ownership of a territory, build a high-performing team, strengthen customer relationships, and help make Pittsburgh one of the top-performing markets in our company.

If you're energized by accountability, operational excellence, coaching employees, and achieving results, this is an opportunity to make a meaningful impact and build a successful market.

Compensation & Benefits

Compensation

• $68,000-$72,000 Annual Base Salary
• Quarterly Bonus Opportunity Based on Territory Performance

Benefits

• Medical, Dental & Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Paid Time Off (PTO)
• Paid Holidays
• IRA with Company Match
• Company Vehicle for Business Use
• Company-Paid Training
• Uniforms & Work Boots Provided
• Career Advancement Opportunities
• Company-provided laptop & Cell Phone
• Supportive Leadership Team

Schedule

• Full-Time Salaried Position
• Combination of field leadership and administrative responsibilities
• Non-traditional hours may be required
• Flexibility to support early mornings, evenings, and occasional weekends

Requirements:

What You'll Own

As the Territory Service Manager, you'll be responsible for the success and growth of the Pittsburgh market, including:

• Territory Performance & Growth
• Team Development & Retention
• Customer Satisfaction & Retention
• Service Quality
• Operational Efficiency
• Safety & Compliance
• Employee Accountability
• Territory Profitability
• Building a Strong, Winning Culture

Your leadership will directly impact the success and future growth of the Pittsburgh territory.

What You'll Do

• Lead, coach, train, and develop a team of field service technicians.
• Foster a culture of accountability, safety, teamwork, and exceptional customer service.
• Conduct ride-alongs, field visits, coaching sessions, and performance reviews.
• Hold employees accountable to company standards, KPIs, and performance expectations.
• Recruit, interview, onboard, and develop top talent.
• Support technicians in the field and provide operational guidance.
• Act as a working leader by covering routes during PTO, call-offs, staffing shortages, or business needs.
• Build and maintain strong customer relationships.
• Resolve customer concerns quickly and professionally.
• Monitor territory performance, service quality, productivity, and profitability.
• Identify opportunities to improve operations and grow the market.
• Partner with senior leadership to execute territory growth initiatives.
• Ensure compliance with all company policies, procedures, and safety standards.

What We're Looking For

• Must live in or near the Pittsburgh metropolitan area.
• Prior leadership or management experience required.
• Experience in restaurant operations, QSR, hospitality, retail management, field service, logistics, route operations, or multi-unit management strongly preferred.
• Proven ability to lead teams, improve performance, and drive results.
• Strong coaching, communication, and conflict-resolution skills.
• Experience managing KPIs, productivity metrics, staffing, and employee development.
• Ability to hold team members accountable while maintaining a positive culture.
• Strong problem-solving and decision-making abilities.
• Comfortable using mobile technology and reporting tools.
• Valid driver's license with an acceptable driving record.
• Ability to lift up to 75 pounds when necessary.
• Ability to work flexible hours based on operational needs.

Why AFS?

At Advanced Fryer Solutions, our Territory Service Managers are leaders, coaches, and builders. We invest in our people and provide the tools, support, and autonomy needed to succeed.

We're looking for someone who wants to take ownership of the Pittsburgh market, develop a winning team, grow customer relationships, and help establish Pittsburgh as one of the premier territories in the company.

Apply today and help lead the future of our Pittsburgh market.
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