Grocery Assistant

Grocery AssistantSalary Range: USD $21.62/Hr. - USD $21.62/Hr.Job in a Nutshell:The Grocery Assistant is responsible for assisting the Grocery Department Manager in the successful operation and profitability of the Grocery department.Main Ingredients:Providing world class customer service as a number one priority including initiating customer contact, engaging customers and following throughExemplifying integrity, responsibility, and excellence and adhering to all policiesCreating inviting, full and shoppable departmentsAssisting the grocery department manager in ordering for the grocery and bulk departments and maintaining accurate inventory levelsAssisting the grocery department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.Ensuring all in-stock products/conditions meet company standardsOffering and following up on special ordersMerchandising shelves, endcaps and dynamic displaysAssisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstockAssisting in training and monitoring of department personnel including assigning and following up on tasksConducting active and passive demosWorking with the department manager to address performance issues within the departmentSupporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilitiesHandling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaksMaintaining the safety and security of customers and employeesAnswering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional supportContinually increasing product knowledge.Using SAP and inventory management software, emailing and utilizing other IS programs as neededAlthough this is a general outline of job responsibilities all employees are expected to be "hands on" and do whatever it takes to get the job done and make the company thrive.Recipe for Success:Ability and desire to provide world class customer service as a number one priority including initiating customer contact, initiating conversations about products, events and services, actively engaging customers and following throughDemonstrated leadership skillsAbility to train and develop others1 year of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus1 year of experience supervising others preferredAbility to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicableAbility to manage changing priorities and to stay focused with the task at handSense of urgency in the completion of tasksExcellent customer service skillsHighly organized with great attention to detailAbility to take direction and follow throughMust be cashier trained and able to count currencyProficient in MS Word, Excel and OutlookThis job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.