IT Support & Service Desk Specialist
Aziro
Aziro is seeking an IT Help Desk professional to serve as the first point of contact for end users, handling incidents via phone, chat, email, and ServiceNow. You will document, categorize, and prioritize requests, troubleshoot Windows and macOS issues, and support Microsoft 365 applications and network access. You'll manage user accounts, assist with hardware lifecycles, and escalate complex tickets to Tier 2/3 while maintaining SLAs and contributing to the knowledge base. #J-18808-Ljbffr Aziro
Vacancy posted 1 day ago
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