Assistant Cafe Manager

Job Summary Manage all restaurant operations to include staff supervision, guest service, training, and administrative duties. Provide oversight of dining room, kitchen, bar, auxiliary service areas, day tours, and special functions. Details Position Type: Full-Time, Year-Round Pay: $46,384.00 per year Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays) Housing: Private bedroom in a shared apartment for $267.00 per month covering rent and basic utilities Life at the South Rim Free meals at the Employee Cafeteria; free on-site laundry facility; free shuttle service; Wi‑Fi (limited bandwidth); fast‑paced, exciting work environment with upward mobility and growth opportunities; meet people of all ages and nationalities. Benefits Medical, Dental, Vision Paid Time Off and Holidays Disability Insurance 401(k) with match Life and AD&D Insurance Employee Assistance Program Wellness Programs Learning and Development Programs Perks Free Grand Canyon National Park pass Rec Center – Fitness Equipment, Computers, and free Wi‑Fi Paid day off on your birthday Discounted mule rides Free Grand Canyon Railway Train Rides Retail, Lodging, and Travel Discounts Planned employee trips and activities $350 Referral Bonus Program The adventure of a lifetime! Responsibilities Oversee proper operation of dining room including service flow on serving lines, quick and efficient cashiering, expedient serving of tour groups, and ensuring that food lines are properly stocked. Schedule front-of-house staff segments in line with labor budget, business levels, special functions, and staff levels. Maintain shift log communicating shift activities, personnel issues, guest issues, back-of-house issues, cover counts, and other shift activities. Recommend employees for promotion in the front of house. Assist in writing annual reviews for hourly staff. Administer corrective action as necessary, consulting/communicating with the Cafeteria Manager or Food & Beverage Executive Management, and ensuring HR approval for any discharges. Handle all guest requests/complaints/issues and suggestions with professionalism, sincerity, knowledge, and expediency. Assist with payroll, monthly inventory, and ordering of supplies. Communicate facility, equipment, supplies, and staff needs to the Cafeteria Manager. Check side-work duties before employee check-out, ensuring opening and closing duties are completed and staff are ready to work in appropriate, clean uniform. Serve as link with kitchen management regarding 86’d items, daily specials, items dragging, etc., and convey information to front-of-house staff. Check lounge operations to provide the same level of service as in the dining room. Assist bartenders in cutting off lounge patrons, checking IDs, and maintaining orderly operation. Assist cashiers with cash drops and deposits; troubleshoot POS system as required. Ensure staff adheres to risk management procedures, including PPE, MSDS location and comprehension, ergonomics, and slip-and-fall prevention. Other duties as assigned. Qualifications One year of supervisory experience in high-volume Food & Beverage operation. Knowledge of lounge operations, liquor laws, and TIPS program. Ability to train entry-level employees in high-volume food service and quality guest service. Knowledge of and experience with computerized POS systems, preferably Simphony. Excellent verbal communication skills for engaging guests and employees. Basic accounting skills, including labor budgets, sales, cost of services, and P&L analysis. Ability to pass ServSafe food sanitation class. Must be available for evening shifts, weekends, and holidays. Physical Requirements Constantly stand, walk, handle, reach outward, reach above shoulder, bend, lift/carry up to 20 lbs, push/pull up to 25 lbs. Frequently climb, lift/carry up to 50 lbs, push/pull up to 40 lbs. Occasionally sit, crawl, squat/kneel, lift up to 100 lbs, push/pull up to 100 lbs. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr