Voice and Video Engineer

Overview:

GovCIO is currently hiring for a Voice and Video Engineer to support complex voice and video cmomunications for SOUTHCOM. This position will be located in Doral, FL and will be an onsite position.

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. Day to day activities include, but are not limited to: 

• Designs, implements, and maintains complex voice and video communication solutions, ensuring seamless and effective organizational communication.
• Possesses in-depth knowledge of VoIP, video conferencing, unified communications platforms, and network infrastructure.
• Provides technical leadership, develops communication strategies, and integrates voice and video solutions into the overall communications environment.
• Designs and engineers scalable, reliable, and secure voice and video solutions to meet business requirements, and develops architectural diagrams and technical specifications.
• Evaluates and recommends new technologies, leads implementation and deployment of new systems, and collaborates with other IT staff for seamless integration.
• Monitors system performance, analyzes usage, implements security measures, and provides expert technical support.
• Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.

High School with 10+ years (or commensurate experience)

• BA/BS in Computer Science, Information Technology, Business Administration with 8 years or experience; or 12 years of experience without a degree. 
• 5 years of the total experience must be relevant voice and video engineering experience. 
• Expertise in configuring and troubleshooting various voice and video equipment, including IP phones, video conferencing endpoints, gateways, and call control systems.
• Strong understanding of network infrastructure, including LAN/WAN, QoS, and security protocols.
• In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g., VoIP, SIP, H.323, WebRTC). Extensive experience with VoIP systems, video conferencing platforms, and unified communications solutions
• 8570 IASAE certification Level II

Required Skills and Experience

• Clearance Required: TS/SCI

Preferred Skills and Experience:

• Master’s degree in Computer Science, Telecommunications, or a related field.
• Knowledge of emerging voice and video technologies (e.g., cloud-based solutions, AI-powered video analytics). Experience with network automation and orchestration for voice and video systems.
• Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator‒Associate.
• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
• Working knowledge of technologies such as Land Mobile Radio, Satcom, Cabling and site surveys, inside and outside Plant and Point to Point.