Receptionist

Job Description

Job Description

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!

Job Summary:

The Receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for greeting guests, answering and directing phone calls, managing the front desk area, and providing general administrative support to ensure smooth daily operations. This position involves interacting with visitors, managing communications, and handling various clerical tasks with efficiency and professionalism. The ideal candidate will have excellent organizational skills, a keen attention to detail, and the ability to manage confidential information with discretion.

Duties/Responsibilities:
• Welcome visitors, address inquiries, and manage all reception desk activities while ensuring a positive, welcoming environment.
• Manage incoming communications by answering phones and directing calls to the appropriate staff.
• Effectively handle and distribute incoming mail and deliveries, and perform clerical tasks such as copying, faxing, and filing.
• Provide administrative support such as data entry, filing, and document preparation.
• Support project coordination by tracking deadlines, updating statuses, and collaborating with team members.
• Monitor and order office supplies as needed.
• Ensure security by following procedures and controlling access with visitor sign-ins. 
• Handle general inquiries and direct them to the appropriate departments.
• Perform other duties as assigned.

Education and Experience:
• High school diploma or GED required, preferably in a related field of study. 
• 1+ year prior experience as a receptionist, front desk representative, or similar role.

Required Skills/Abilities: 
• Proficient in Microsoft Office Suite programs including Word, Excel, PowerPoint, etc.
• Strong interpersonal and communication skills with staff, clients, and visitors to ensure a positive experience.
• Strong organizational and multitasking skills, and ability to meet deadlines.
• Professional communication skills through phone, email and mail correspondence.
• Familiarity with office equipment and administrative procedures.
• Ability to manage confidential information and sensitive documents with professionalism and discretion.

Physical Requirements: 
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 10 pounds at times. 

 

Pay range

$18—$22 USD

Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.

Short & Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships.

 

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.