Quality Control Manager

Org Marketing Statement Parker Hannifin, a Fortune 250 company, is solving the world's greatest engineering challenges and driving the future of electronics technology. Parker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics. Building on 100 years in business, we strive to balance evolving our business while strengthening the communities we operate in and prioritizing our employees' well-being. We are committed to maintaining an inclusive, caring, and friendly work environment, and we support career advancement through continued education, skill development, and regional and global advancement opportunities. If you're looking for a fast-paced, collaborative environment where you can be at the cutting edge of engineering solutions, we can't wait to meet you. Position Summary The Quality Manager II leads a team of Quality professionals (e.g., inspection, compliance, engineering) to drive manufacturing quality process improvements at a larger single site or across multiple sites within a division. This role owns execution and sustainment of the Quality Management System (QMS) in complex environments with variation in products, processes, and customer/market requirements. The manager routinely partners with Operations and Engineering. May oversee supplier/service provider performance with regular customer interaction as needed. The position manages multiple value streams and process improvement initiatives. Reports to the Division Quality Manager. As a management representative for quality, manages department resources and coordinates the implementation of the quality management system between business units and locations to cost-effectively facilitate quality and compliance. Interacts routinely with all functional areas as well as with customers, field sales, regulatory agencies, division/group/corporate management, and suppliers. The dimensions of this role typically include a large manufacturing site (200 plus headcount) with oversight of all site-level quality processes including all Quality Inspectors. Responsibilities QMS Ownership and Governance Owns and drives adherence to Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within the site. Lead execution and sustainment of the QMS (e.g., ISO 9001, IATF 16949, AS9100 as applicable) across complex or multi-site operations. Establish and maintain audit readiness; coordinate internal, customer, and third-party audits and ensure timely closure of findings. Own document control, training, and management review inputs; ensure compliance with regulatory and customer requirements. Manufacturing Quality Leadership Direct daily quality operations across multiple value streams (inspection, testing, nonconformance management, MRB). Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls and product verification. Monitor and improve key metrics (e.g., FPY, scrap, rework, complaints, cost of quality); drive continuous improvement roadmaps. Structured Problem Solving and Risk Reduction Lead complex root cause analysis and CAPA using A3, 8D, 5-Why, and Fishbone; verify effectiveness and prevent recurrence. Maintain and improve PFMEAs, Control Plans, and risk registers; lead SPC implementation and process capability analysis (Cp/Cpk). Oversee MSA/gage R&R, calibration compliance, and metrology practices. Supplier and Customer Engagement Oversee supplier/service provider performance where applicable: incoming quality, SCARs, audits, containment, and corrective actions. Interface regularly with customers on quality topics (e.g., significant events, corrective actions, verification of effectiveness, readiness assessments). Cross-Functional Collaboration and Project Leadership Partner closely with Operations, Engineering, Supply Chain, and CI/Lean teams to align improvements with business and technical requirements. Lead multi-value-stream process improvement initiatives; coordinate resources, schedules, and benefits tracking. People Leadership and Capability Building Lead and develop a team of quality professionals and/or inspectors; managing staffing, coaching, training, priorities, and performance. Build competency in quality tools and systems; promote a culture of accountability, data-driven decision-making, and continuous improvement. Qualifications Must be a U.S. Citizen or have U.S. Permanent Resident Status Education and Experience Bachelor's degree required; Engineering degree preferred. Minimum of 8 years of related experience required Experience leading quality teams and initiatives in larger single-site or multi-site operations with diverse product/process/customer requirements. Knowledge and Skills Deep knowledge of QMS standards and audit practices (e.g., ISO 9001, AS9100, IATF 16949 as applicable). Proficiency with quality tools and methods: CAPA, A3/8D problem solving, PFMEA, Control Plans, SPC, MSA (gage R&R), PPAP/FAI, and MRB processes. Ability to interpret engineering drawings/specifications; GD&T familiarity preferred. Strong analytical and data skills; experience with KPI dashboards and statistical tools (e.g., Minitab or equivalent). Effective communication and influence skills across executive, manager, and shop-floor levels; strong customer and supplier interaction capabilities. Demonstrated leadership across multiple value streams and complex improvement portfolios, solid project management skills. Familiarity with ERP/MES and standard productivity tools (e.g., Microsoft 365). Certifications (preferred, not required) Internal Auditor (ISO 9001 or applicable), ASQ certifications (e.g., CQE, CQA, CMQ/OE), and/or Lean Six Sigma Green/Black Belt. Other Ability to travel periodically to support multi-site initiatives, supplier/customer engagement, and audits. Conditions of Employment This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. Pay, Benefits, Work Schedule Competitive Compensation Pay Range: $122910 to $215170 annually Participation in Annual Incentive Program Benefit & Retirement Plans Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. 401(k) Plan with company matching contributions at 100% of the first 5% of pay. Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay. Career development and tuition reimbursement. Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you. Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates. Paid Time Off and Company-Paid Holidays. Equal Employment Opportunity Parker is an Equal Opportunity and Affluent Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (Minority / Female / Disability / Veteran / VEVRAA Federal Contractor) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission #J-18808-Ljbffr