Patient Care Coordinator
Urban Recovery
Description Surfpoint Recovery is looking for a Patient Care Coordinator as we grow and expand. Surfpoint Recovery is a cutting edge substance-use-disorder (SUD) treatment center that has partnered with DailyPay for same day access to funds! Employees no longer have to wait until pay day to get their earnings. We are located in Coney Island, Brooklyn NY. We are an OASAS-licensed and CARF-certified Center of Excellence. Surfpoint Recovery offers inpatient detox, withdrawal, and stabilization services, as well as inpatient rehabilitation services for individuals with substance use disorder. The Patient Care Coordinator (PCC) acts as the primary hour-by-hour staff for all patients. The PCC works closely with nursing and clinical staff, assuring patients the best possible care. Shifts:
(7:00am - 3:00pm)
(3:00pm - 11:00pm) (11:00pm - 7:00am) Responsibilities:
(7:00am - 3:00pm)
(3:00pm - 11:00pm) (11:00pm - 7:00am) Responsibilities:
- Regularly communicate with Counselors and Nursing staff regarding patient issues and patient
- Assure patients adhere to program activity
- Encourage positive interactions and conversations amongst patients and staff
- Act as a role model for patients
- Transport patients throughout the facility
- Conduct room checks on all patients
- Observe clients for inconsistent behavior and report to appropriate staff (Clinical, Nursing, ) and include this information in your shift report.
- Assist in the de-escalation of behaviorally compromised patients.
- Monitor patient linen and laundry
- Monitor linen supplies and replenish as
- Ensure soiled linen is placed in laundry bin at the end of every
- Collect laundry bags of dirty clothing and prepare for housekeeping to washing
- Deliver clean laundry back
- Conduct a thorough search by ensuring the patient is not bringing contraband into the facility.
- High school diploma or equivalent
- One (1) year of related work experience
- Detail oriented
- Great interpersonal skills
- Strong communication skills
- Be kind - we're here to help people and provide the best possible client care
- Be empathetic - understand that our clients are here to get better
- Be emotionally intelligent - understand that clients can often be emotional over seemingly insignificant issues, and it's not personal!
- Must be able/willing to de-escalate hostile situations
- Willingness to learn
- Three health insurance plans to elect from
- Vison and Dental Insurance Covered by Surfpoint Recovery
- Generous Paid Time Off
- Aflac Insurance
- On Site Parking
- CPR/BLS trainings
- Daily Pay Funds Access
Vacancy posted 3 days ago
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