Family Practice RN Clinical Lead, ProHealth Physicians

Position Details Location: 14 Jones Hollow Road, Marlborough, CT 06447 Department: Family Practice Schedule: Full time, 40 hours/weekly, Monday through Friday, hours between 8:00 AM - 5:00 PM The Clinical RN Lead is responsible for the oversight and management of the medical practice's daily clinical operations. The Clinical RN Lead works in collaboration with Regional Nurse Managers. The Clinical RN Lead provides direct patient care through assessment, evaluation, and implementation of evidence-based care. Additional responsibilities include scheduling, organizing and prioritizing clinical responsibilities. Primary Responsibilities Triage patients; answer and document patient phone calls; take complete messages and route to providers as needed using the EHR Conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care, refer patients when appropriate Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record Carry out standing orders Respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring and complete annual CLIA competencies Maintain knowledge of current coding, OSHA and CLIA regulations and company policies Adhere to all patient safety initiatives and infection control regulations Create and manage the clinical team's schedule including creating assignments for rotating practice duties (CLIA, supply ordering and O2 logs, etc.) Lead the team to function in a patient centered environment Assist care team to assure smooth office operation and deliver excellent service through teamwork Responsible for the daily operations of the practice including scheduling, processes, protocols, practice flow, and provider support Maintains open communication with practice and Regional team members Participate in interviewing and precepting clinical team members Perform other duties as assigned Required Qualifications Active unrestricted RN licensure in CT 1+ years of nursing experience in a hospital or medical office Experience with charge/clinical lead responsibilities Intermediate level of computer proficiency in Microsoft Office Preferred Qualifications BSN CPR/BLS Certification Experience working with Epic Experience working in a hospital or medical office Pediatric experience Phone triage experienceKnowledge of medical terminology Pay and Benefits Pay is based on several factors including local labor markets, education, work experience, certifications, etc. The salary range for this role is $60,200 to $107,400 annually. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). Equal Employment Opportunity Statement UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr UnitedHealth Group