Principal Insights Analyst - Ecosystem Insights

About Riot Insights

The Insights discipline empowers Rioters to make player-focused, data‑informed decisions. We are an interdisciplinary group of scientists, analysts, and strategists who illuminate the globally diverse experiences, behaviors, and needs of players so Riot can deliver meaningful value across games and beyond.

About the Ecosystem Insights Team

The Ecosystem Insights team serves as Riot’s underwriting body for major ecosystem bets ensuring investments across Esports, Publishing, Platform, CPX, and Entertainment are grounded in rigorous, player‑centric evidence. The team connects around‑game experiences to downstream player and business outcomes and partners directly with EcoLT to inform strategy, prioritization, and long‑term investment decisions.

The Role 

As Principal Analyst, Ecosystem Insights, you are a senior individual contributor and technical authority responsible for defining how ecosystem value is measured and operationalized . You will lead the development of ecosystem‑level KPI frameworks, attribution models, and analytical systems that enable Riot to quantify how around‑game experiences influence retention, engagement, sentiment, and re‑activation across the portfolio.

This role is not a reporting or service function. It is a strategic IC role that blends advanced analytics, systems thinking, and stakeholder influence. You will own the most complex analytical problem spaces on the team and act as a craft leader for ecosystem measurement and modeling.

Responsibilities:

Ecosystem Measurement & Analytics Leadership

• Design and operationalize attribution models that link ecosystem activity (content, platform usage, esports engagement) to downstream player lifecycle outcomes.
• Translate ecosystem strategy questions into rigorous analytical approaches, including segmentation, forecasting, and causal inference where appropriate.
• Define, steward, and evolve ecosystem‑level KPI frameworks that quantify player and business impact across Esports, Publishing, Platform, CPX, and Entertainment.

Strategic Decision Support

• Identify high‑leverage ecosystem opportunity and risk areas through proactive analysis.
• Synthesize complex analytical findings into clear, decision‑ready insights for EcoLT and senior ecosystem leaders.
• Partner with Ecosystem Insights research leads to integrate qualitative understanding with quantitative models and metrics.

Data Systems & Infrastructure Partnership

• Partner closely with Central Data Engineering and Analytics Enablement to design scalable pipelines, data models, and dashboards supporting ecosystem measurement.
• Establish standards for data quality, metric definitions, and analytical repeatability across ecosystem surfaces.
• Enable experimentation and longitudinal analysis across ecosystem touchpoints in collaboration with platform and product teams.

Craft Leadership

• Serve as a senior analytics craft expert within Ecosystem Insights, setting a high bar for rigor, clarity, and technical excellence.
• Introduce new analytical methods, tools, or frameworks that improve how ecosystem value is understood and measured.

Required Qualifications: 

• 8+ years of experience in analytics, data science, strategy, or related fields, with demonstrated impact in complex, cross‑functional environments.
• Proven experience designing and scaling KPI frameworks, measurement systems, or attribution models across multiple products or business lines.
• Strong applied experience with advanced analytical techniques such as segmentation, regression, causal inference, forecasting, or experimentation.
• Deep proficiency in SQL and strong working knowledge of Python and/or R for analysis and modeling.
• Experience partnering with data engineering, product, publishing, or platform teams to operationalize analytics systems.
• Exceptional communication skills, with the ability to influence senior technical and non‑technical stakeholders through clear analytical narratives.

Desired Qualifications:

• Experience working on ecosystem, portfolio, or platform‑level analytics (beyond a single product or game).
• Familiarity with esports, media, creator ecosystems, or entertainment analytics.
• Experience with dashboarding and data visualization tools (e.g., Tableau, Hex) in service of strategic decision‑making.
• Experience mentoring senior analysts or acting as a craft leader without formal people management.
• Graduate degree in analytics, statistics, engineering, or a related field.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.