Ford Customization Business Analyst

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. In this position Ford Customization is a dedicated business unit within the Ford Customer Service Division, specializing in the development of on‑trend accessories and specialty vehicles delivered through factory, mod‑center, and dealership channels. This role is responsible for directing and facilitating key management and cross‑functional meetings to ensure stakeholder alignment, resolve dependencies, and drive decisive action. The Business Analyst ensures operational integrity through proactive internal control management and the standardization of critical process documentation. What You’ll Do Direct and facilitate key management meetings. Direct and facilitate key cross‑functional team meetings. Support development and implementation of process improvements. Coordinate targets, controls, and metrics in all process documentation. Create and maintain documentation for system fixes, desk procedures, templates and processes. Lead and facilitate updates to the Product Development System as the department evolves. Ensure team accountability on key deliverable completion. Monitor team progress on key deliverable completion. Lead and support internal control directives and required record retention - completion of annual adherence to the Annual File Review, Modular Control Review Program, Business Continuity Plan, Basic Control File and Departmental Records Inventory Matrix. Support audit reviews, conduct gap analysis and issue resolution. Design and maintain organizational governance framework, including charter and operational policies. You’ll have Bachelor’s degree or equivalent combination of relevant education and experience. 3+ years of experience with product development, launch, launch process, etc. Availability to work hybrid (4 days in Dearborn & 1 day optional remote). Even better, you may have Prior Business Analytics, Program Management and/or Planning experience. Knowledge and understanding of automotive aftermarket, vehicle dealerships – particularly in sales/service of vehicle accessories. Technical knowledge and understanding of a vehicle (exterior and interior). Strong proficiency in Excel, Word, Project, PowerPoint, and SharePoint. Preferred automotive field experience including dealership interaction is a plus. Strong written and verbal presentation skills required for internal management interaction and cross‑functional team meeting facilitation. Self‑motivation, enthusiastic, open‑minded, and a team player. Analytical thinking with the ability to embrace process disciplines. Strong Project/Program Management organizational skills to manage multiple complex projects and deliver superior results on a timely basis. Strong interpersonal and teamwork skills to deliver major projects and develop team Ford+ behaviors. Strong written & verbal skills to prepare, present & communicate project status and results on a regular basis. Benefits Immediate medical, dental, vision and prescription drug coverage. Flexible family care days, paid parental leave, new parent ramp‑up programs, subsidized back‑up child care and more. Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more. Vehicle discount program for employees and family members and management leases. Tuition assistance. Established and active employee resource groups. Paid time off for individual and team community service. A generous schedule of paid holidays, including the week between Christmas and New Year’s Day. Paid time off and the option to purchase additional vacation time. Compensation This position is a salary grade 6 and ranges from $74,300-$124,500, This position is a salary grade 7 and ranges from $86,600-$144,900, This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate’s skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: Visa sponsorship is not available for this position. Eligibility Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Equal Opportunity We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call View phone number on click.appcast.io. Location This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #J-18808-Ljbffr Ford Motor Company