Merchant Services Business Manager - Vice President

Job Description

Join a high-impact, collaborative team where you’ll shape strategy, strengthen financial discipline, and elevate operational performance. We value your analytical rigor, storytelling skills, and ability to partner across functions to deliver results. JPMorgan Merchant Services processes approximately $2 Trillion per day in volume. 

As a Vice President, Business Manager in our Merchant Services Small Business and Middle Market team, you will drive initiatives that improve client experience and business outcomes. You’ll bring operational rigor to growth plans, translate insights from large data sets into action, and craft executive-ready communications. Your work influences senior leaders and helps the business achieve its goals.

Job Responsibilities

• Collaborate with product, sales, and operations to advance strategic initiatives
• Monitor key performance indicators, identify trends, and recommend actions to optimize results
• Analyze large data sets to inform decisions and measure impact
• Produce polished, executive-ready materials under tight timelines
• Influence and partner with senior leaders to drive outcomes
• Manage multiple priorities in a fast-paced environment

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Finance, Business Administration, or related field
• Minimum 3 years of experience in management consulting, equity research, or investment banking
• Outstanding problem-solving skills with strong quantitative analysis and confident communication (oral and written)
• Proficient in storytelling and designing PowerPoint presentations that clearly convey complex ideas
• Strong interpersonal skills with the ability to interact at all levels and influence peers in cross-functional teams
• Demonstrated ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications, Capabilities, and Skills

• Familiarity with SQL and Alteryx
• Experience working with large data sets

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.