Senior Office Specialist

Total Rewards Specialist Location: Manhattan, NY | Hybrid Salary: $90,000–$110,000 Overview Our client, a well-established organization based in Manhattan, is seeking a Total Rewards Specialist to join its Human Resources team. This individual will play a key role in the day-to-day administration of the company’s total rewards programs, with a strong focus on employee benefits, data management, reporting, and HR systems. The ideal candidate is highly analytical and detail-oriented, with strong benefits administration experience and the ability to manage and interpret employee data accurately. This is an excellent opportunity for someone who enjoys balancing employee-facing benefits support with the analytical and operational side of Total Rewards. Key Responsibilities Support the administration of employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, and other wellness-related offerings. Serve as a resource for employees regarding benefits questions, enrollment, eligibility, plan provisions, and life events. Coordinate and support annual Open Enrollment, including employee communications, system updates, data validation, and enrollment audits. Partner with benefits vendors, brokers, payroll, HR, and other internal stakeholders to resolve benefit and eligibility issues. Maintain accurate employee benefits and Total Rewards data within HRIS and benefits systems. Perform regular data audits and reconciliations to ensure consistency and accuracy across HRIS, payroll, benefits, and vendor platforms. Prepare recurring and ad hoc reports related to benefits participation, eligibility, costs, employee demographics, and other Total Rewards metrics. Analyze employee and benefits data to identify discrepancies, trends, and opportunities for process improvement. Support benefits invoicing, vendor reconciliation, and ongoing data feeds. Assist with compliance activities and required reporting related to employee benefit programs. Support Total Rewards initiatives, including compensation data management, benchmarking, annual compensation processes, and employee communications as needed. Document processes and identify opportunities to improve data integrity, reporting, and benefits administration workflows. Maintain confidentiality and ensure sensitive employee and compensation information is handled appropriately. Qualifications Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred. Approximately 3–5 years of experience in benefits, Total Rewards, or HR operations. Strong hands-on experience administering employee benefit programs. Demonstrated experience working with HRIS, benefits administration, and employee data. Strong Excel skills, including experience with PivotTables, XLOOKUP/VLOOKUP, formulas, data reconciliation, and reporting. Experience producing and analyzing HR and benefits reports with a high degree of accuracy. Strong attention to detail with the ability to manage sensitive and high-volume employee data. Excellent organizational and problem-solving skills. Strong written and verbal communication skills with the ability to explain benefits information clearly to employees. Ability to work effectively across HR, Payroll, Finance, and external vendor partners. Experience supporting compensation or broader Total Rewards programs is a plus. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance