Senior Director, Revenue Cycle Assurance & Analytics

Job Description:Job Title: Senior Director of Revenue Cycle Assurance & Analytics Location: Springfield, Missouri (Remote) Department: Client Financial Services and Benefit Advocacy Services Employment Type: Full-time Job Summary: Are you a strategic healthcare revenue cycle leader who thrives on solving complex financial challenges and driving measurable organizational impact? Join our compassionate, collaborative team and play a critical role in protecting the financial health of a mission-driven behavioral healthcare organization. In this leadership opportunity, you will help maximize reimbursement accuracy, strengthen revenue integrity, improve payment performance, influence executive decision-making, and develop innovative solutions that support our ability to serve individuals and communities in need. We are seeking a highly analytical, forward-thinking professional with deep healthcare reimbursement expertise, strong leadership skills, financial acumen, and a passion for continuous improvement. The Senior Director of Revenue Cycle Assurance & Analytics provides enterprise-wide leadership and oversight of revenue integrity, payment accuracy, accounts receivable analytics, reimbursement assurance, and billing compliance activities. This role develops scalable controls to identify and prevent revenue leakage, improves reimbursement outcomes, oversees payment integrity functions, and supports financial reporting accuracy. The position collaborates closely with Accounting, Finance, Compliance, Managed Care, Information Technology, Clinical Operations, and executive leadership to ensure sustainable revenue cycle processes and strong financial performance across a growing multistate behavioral healthcare organization. Springfield offers an exceptional quality of life with a strong sense of community, affordable living, outdoor recreation, and a thriving healthcare sector. Residents enjoy access to beautiful parks, cultural attractions, excellent dining options, and convenient travel throughout the Midwest, making it an outstanding place to build both a career and a fulfilling lifestyle. This position offers… · Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement – Company paid for work functions requiring travel · Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: · Lead enterprise-wide revenue cycle assurance, billing integrity, and reimbursement optimization strategies across multiple states, service lines, and payer markets. · Develop and implement automated controls that identify revenue leakage, billing errors, payment variances, and compliance risks before they impact financial performance. · Direct programs for underpayment identification, recovery, and prevention while ensuring timely resolution of overpayments, credit balances, and reimbursement discrepancies. · Partner with Managed Care, Finance, Accounting, Compliance, Information Technology, and Operational leaders to improve reimbursement outcomes and resolve systemic payer issues. · Analyze reimbursement methodologies, payer contracts, fee schedules, and payment trends to ensure accurate reimbursement and revenue capture. · Oversee accounts receivable analytics, valuation reviews, reserve analysis, collectability assessments, and revenue performance reporting. · Monitor payment posting operations and establish enterprise standards for accurate posting, reconciliation, cash application, and remittance processing. · Lead initiatives that improve automation, scalability, and operational efficiency across revenue cycle functions. · Translate complex reimbursement regulations, payer requirements, and financial risks into actionable workflows, system requirements, and organizational strategies. · Support month-end, quarter-end, and year-end financial activities through revenue analysis, reserve support, and audit collaboration. · Develop executive-level reporting that highlights reimbursement trends, revenue risks, financial opportunities, and operational performance metrics. · Recruit, mentor, and develop high-performing leaders, analysts, and revenue cycle professionals while fostering a culture of accountability, innovation, and continuous improvement. Education, Experience, and/or Credential Qualifications: · Bachelor's degree in Finance, Accounting, Business Administration, Healthcare Administration, Information Systems, Analytics, or a related field required and a minimum of five (5) years of management experience. · Master's degree in Business Administration, Healthcare Administration, Accounting, Finance, Information Systems, or a related discipline strongly preferred and a minimum of three (3) years of management experience. · Minimum of ten (10) years of progressive experience in healthcare revenue cycle, reimbursement, patient financial services, revenue integrity, payment integrity, healthcare finance, or related functions. · Minimum of five (5) years of progressive leadership experience managing leaders, analysts, or complex multifunctional teams. · Demonstrated experience within large healthcare systems, national provider organizations, revenue cycle service organizations, or similarly complex healthcare enterprises. · Significant experience with multistate Medicaid reimbursement and behavioral healthcare reimbursement. · Experience leading payment integrity, underpayment recovery, payment variance, revenue assurance, or accounts receivable analytics programs. · Experience supporting net patient revenue analysis, reserve calculations, financial close processes, and external audit activities. · Experience overseeing payment posting, cash reconciliation, credit balance management, or related financial operations. · Demonstrated success designing and implementing automated revenue cycle controls and analytics solutions. · Experience with both facility and professional billing models strongly preferred. Additional Qualifications: · Strong knowledge of healthcare reimbursement methodologies, payer contracts, revenue cycle operations, and financial reporting principles. · Ability to evaluate large data sets and translate findings into operational improvements and executive recommendations. · Excellent leadership, communication, presentation, and cross-functional collaboration skills. · Strong project management, process improvement, and change management capabilities. · Ability to explain complex financial, operational, reimbursement, and compliance matters to diverse audiences. · Skilled in developing scalable workflows, controls, analytics, and reporting solutions. · Ability to influence stakeholders across Accounting, Finance, Revenue Cycle, Compliance, Information Technology, Clinical Operations, and Managed Care functions. · Ability to travel as needed. Physical Requirements · Perform work in office, clinical, residential, and community-based environments as needed. · Use computers, electronic systems, and standard office equipment for extended periods. · Sit, stand, and walk for prolonged periods throughout the workday. · Work occasional evenings, weekends, holidays, or extended hours based on operational needs. · Perform sedentary work, including exerting up to 10 pounds of force occasionally and negligible force frequently to move objects. · Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Keywords: Revenue Cycle Management, Revenue Integrity, Healthcare Finance, Reimbursement Analytics, Payment Integrity, Accounts Receivable, Revenue Assurance, Healthcare Operations, Financial Analysis, Behavioral Health Reimbursement Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Brightli is a Smoke and Tobacco Free Workplace.SummaryLocation: Springfield, MOType: Full time