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Remote AI Strategy Lead for CX Innovation

Bazeta

Brooklyn, NY
  • Remote job

Cresta is seeking an AI Strategist to lead the integration of AI into customer experience programs. You will translate customer feedback into prioritized roadmaps, identify automations, and build measurable business cases across CX, Operations, Product, Sales, and IT. You will refine deployed AI capabilities and ensure value is realized for clients. You will collaborate with Forward Deployed Engineers and Product Managers to optimize live AI agents, pilot new features, and drive adoption that #J-18808-Ljbffr Bazeta

Vacancy posted 2 days ago
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