UX Designer

Looking for a Designer to refine and elevate the existing product. Polish and improve the current interfaces for learners, instructors, and admins, raising the bar on usability, visual quality, and accessibility. Craft interaction patterns for AI moments: conversational tutoring, hints, feedback, progress tracking, and handling uncertain model responses. Plan and run usability testing (moderated sessions, A/B tests, accessibility audits) and turn findings into design improvements. Write and execute UI test cases, verify designs across devices/brow , and log and triage issues with engineering. Collaborate with engineers, ML practitioners, and educators to align the interface with learning goals and model capabilities. Required: a strong UX/visual design portfolio and proficiency with design tools such as Figma. Required: experience with usability testing and a structured approach to QA, bug reporting, and accessibility (WCAG). Required: clear communication and the ability to advocate for u to technical and non-technical audiences. Nice to have: experience with AI/LLM or conversational products, an edtech background, and front-end basics (HTML/CSS, React). We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience 3-5 years as a UC/Product Designer - strong portfolio - Figma Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.