Budtender/Reception - Part Time Seasonal

The Fire Station, LLC The Fire Station (TFS) operates as a series of Marijuana Establishments within the Upper Peninsula of Michigan. TFS holds valid state and municipal operating licenses and strives to exceed compliance standards at the highest level. Beginning in 2019 with less than ten employees, our business is now growing rapidly and welcomes new employees who are interested in a career in the cannabis industry. As a Marijuana Retail Establishment, our operations involve welcoming customers 21+ years of age into our establishment to view and purchase high quality marijuana products. A team of employees all work together to provide customers with top‑notch customer service and cannabis knowledge to aid their cannabis experience. Job Title Budtender/Reception – Part Time Job Description Receptionists are the first point of contact for customers when they enter the facility. They greet customers, gather the required information, and grant them access to the budroom. Budtenders perform the core interaction with the customers, acting as the salesperson of cannabis products. Both roles are knowledgeable about a variety of cannabis products and can provide detailed descriptions and explanations of products to customers. Budtenders help customers find products specific to their needs and perform sales transactions, while restocking products on the sales floor as necessary. Responsibilities Welcoming and greeting new customers in a thoughtful and polite manner Answering phone calls and responding to emails Staying updated on current available products for sale within the facility and general cannabis knowledge such as purchase limits to answer general questions from customers Thoroughly checking ID’s to ensure all customers are of legal age and permit entrance onto the sales floor Responsibly completing sales transactions and recommending products to customers Utilizing the point of sale (POS) system to complete transactions Monitoring product quantities, labeling, and restocking activities Assisting with facility compliance by following rules and standards for inventory restocking and completing transactions Ensuring that products sold to customers match the METRC and related tracking information associated with that product Collecting and counting cash and identifying potential cash‑fraud bills Maintaining the budroom display shelves and workspace clean and presentable for customers, including general cleaning procedures (mopping, sweeping, vacuuming) Completing and signing required checklists for end‑of‑shift duties, including sanitation and facility upkeep Occasionally training new TFS staff on policies, procedures, and job shadowing Required Skills/Abilities Excellent verbal and written communication skills Excellent customer service skills Excellent interpersonal and conflict resolution skills Excellent organizational skills and attention to detail Strong analytical, mathematical, and problem‑solving skills Strong leadership skills Ability to prioritize tasks Works well under pressure and deadlines; ability to multitask Must remain calm and collected in a busy retail environment Must have excellent cash handling abilities Guides customers through the entire customer service experience, including check‑in, sales, product selection, and checkout Can bend and stand while reaching below and above counter‑height for products Can move frequently around the sales floor to the checkout with a customer and pack up their products Education & Experience Must have adequate cannabis product knowledge Must have at least 1 year of experience in a retail or similar setting Must have 1 year experience using POS systems High school education required; higher education preferred Work Environment TFS operates in full compliance with all state and municipal laws; employees must follow all TFS policies. Prolonged periods standing at a sales counter and working on a computer. Might be asked to perform duties outside the facility in inclement weather if providing curbside services. Job Requirements Must be at least 21 years of age Must have no felony convictions Must pass a satisfactory background check Must have a valid government‑issued photo identification Must be able to lift 20 pounds Work Schedule Between 20–29 hours per week; shifts may vary Retail locations are typically open between 8 am and 9 pm, 7 days a week, including most holidays Classification Part Time Non‑Exempt Salary/Wage & Benefits Pay starting at $15.00 per hour plus tips Benefits Paid Time Off (PTO) Accrual Voluntary Life Insurance Options 401(k) plan with up to a 3% company match Employee Assistance Program Voluntary Pet Insurance Options Employee Discounts and Recognition Programs EOE Statement TFS is committed and proud to be an equal‑opportunity employer. TFS does not discriminate against race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status of any qualified applicant. TFS is fully compliant with all fair employment practices and strives to create a diverse, unbiased work environment. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. #J-18808-Ljbffr