Production Manager - 2nd Shift (M-Sat., 3 pm - 12 Midnight)

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Further information on these pixel tags or scripts may be provided by the job board site you have used..# Select to consent to this use or DeclineJob Posting Start Date 03-31-2026 Job Posting End Date 06-05-2026Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.## ## Job Summary**Work Hours: 2nd Shift (M-F, 3 pm - 12 Midnight)****Overview:****The Production Manager - 2nd Shift will lead 250 personnel responsible for end-to-end Server RMA (Return Material Authorization) operations, who support a hyperscale customer server environment. This role is responsible for managing high-volume, high-complexity production activities including server disassembly, diagnosis, repair, refurbishment, reassembly, testing, and quality assurance, while consistently meeting stringent SLA, cost, quality, and delivery targets. The ideal candidate is a seasoned production leader with prior experience in server manufacturing, repair, or data center hardware operations, strong people leadership skills, and the ability to operate effectively in a fast-paced, customer-critical environment.****Operational Leadership:*** **Lead daily production operations for server RMA and refurbishment lines, including diagnosis, repair, reconfiguration, testing, and final QA.*** **Ensure strict adherence to customer SLAs, quality standards, and turnaround time (TAT) requirements.*** **Drive continuous improvement initiatives across production throughput, yield, efficiency, and cost reduction.*** **Establish and track KPIs related to output, quality, rework rates, labor efficiency, and inventory accuracy.****Technical & Process Excellence:*** **Provide strong technical leadership in server hardware systems, including computing, storage, memory, power, and networking components.*** **Support and improve test procedures, repair guidelines, and diagnostic processes for complex server platforms.*** **Partner with engineering and quality teams to implement new product introductions (NPI) or changes to existing server designs.*** **Identify process gaps, failure trends, and systemic issues; drive corrective and preventive actions (CAPA).****Resource & Production Planning:*** **Define and manage material, equipment, tooling, and manpower requirements to meet production demand.*** **Prioritize production schedules based on RMA volumes, material availability, engineering constraints, and customer urgency.*** **Collaborate with planning, logistics, and supply chain teams to ensure smooth flow of materials and minimal downtime.*** **Forecast department operating costs and contribute to budget planning and cost control initiatives.****People Management & Development:*** **Lead, coach, and develop supervisors, leads, and production teams to ensure high performance and accountability.*** **Build a culture of safety, quality, ownership, and continuous improvement.*** **Ensure appropriate training, certification, and skill development for all team members working on server hardware.*** **Manage staffing plans, hiring, performance evaluations, and succession planning.****Customer & Stakeholder Engagement*** **Act as a primary operations interface for key customers and internal stakeholders regarding production status, escalations, and performance reviews.*** **Participate in customer meetings, audits, and operational review****related to RMA execution.****Resolve complex and often controversial situations involving customer negotiations, priority conflicts, or operational trade-offs.*** **Influence cross-functional leadership and senior management to support operational goals and plant performance.****Compliance, Quality & Safety:*** **Ensure compliance with internal procedures and external requirements related to ESD, data security, quality systems, and safety regulations.*** **Support audits and corrective actions related to ISO, customer-specific, or regulatory requirements.*** **Maintain a controlled manufacturing environment that protects customer data, intellectual property, and hardware integrity.****Job Qualifications****Education & Experience:*** **Bachelor’s Degree required in any of the following: Engineering, Operations, Supply Chain, or similar.*** **5+ years of manufacturing/production leadership from data center-oriented companies or electronics manufacturing companies, which includes proven experience effectively leading multi-shift, high-volume production teams.*** **Bilingual proficiency with English and Spanish, highly preferred.*** **Career history must reflect progressive experience in production, manufacturing, or operations management.*** **Must have industry experience in server manufacturing, repair, RMA, or data center hardware operations, strong people leadership skills, and the ability to operate effectively in a fast-paced, customer-critical environment.****Technical & Leadership Competencies:*** **Deep understanding of server systems, electronic assemblies, and complex electromechanical products.*** **Proven ability to manage operations involving tight SLAs, high quality requirements, and demanding customers.*** **Strong analytical and problem-solving skills, capable of addressing complex and ambiguous operational challenges.*** **Advanced people leadership skills, including performance management, conflict resolution, and team development.*** **Ability to understand and influence the strategic impact of the production function across sites and customers.****Tools & Systems:*** **Proficiency with standard office and production tools, including:*** **ERP/MES systems, e.g. Baan, Atlas or Flex Flow.*** **Reporting and data analysis tools*** **Microsoft Office proficiency with Word, Excel (pivot tables experience a must; Macros experience optional), PowerPoint.*** **Production dashboards and KPI tracking systems****Preferred/Ideal Experience:*** **Experience working with hyperscale customers (e.g. Cloud Service providers, Internet/Digital platforms, AI or data-driven companies), or similar high-expectation environments*** **Background in server RMA, refurbishment, or reverse logistics operations.*** **Familiarity with Lean Manufacturing, Six Sigma, or Continuous Improvement methodologies.****What you'll receive for the great work you provide:*** Full range of medical, dental, and vision plans* Life Insurance* Short-term and Long-term Disability* Matching 401(k) Contributions* Vacation and Paid Sick Time* Tuition Reimbursement## ## Job CategoryOperationsRelocation: Eligible for domestic and international relocation## YesFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to #J-18808-Ljbffr Flextronics - The Flex Company