Intake Coordinator

Job Description

Job Description

Walla Walla Treatment Center is seeking an Intake Coordinator to provide compassionate care to our clients.

$22.00hr-$26.00hr Depending on experience

Relocation Assistance Provided!

Our treatment center hours are: 5:00 a.m.- 1:00 p.m. M-F and 6:00 - 10:00 a.m. on rotating Saturdays.

Benefits

• Health, Dental, Vision Plans: Medical and Vision-employer contribution 90% for employee and 25% for dependents, Dental- 90% employee and 20% dependent.
• 401k: 4% Safe Harbor match Traditional/Roth options.
• Voluntary Benefits: Life, disability, accident and critical illness insurance.
• Life Insurance: $20,000 company-provided coverage.
• Time-Off: 12 Holidays, sick time per state requirements, 2 weeks' vacation in the first year.
• Education and Training: RELIAS annual subscription, two paid professional development days per year.
• Veterans Grant- Covers additional training, certifications, and fees for veterans.
• Refer, Reward, Repeat : Employee referral program earn up to $2,000 per referral hired.
• Thanks Reward & Recognition Program
  • Annual Service Awards
  • Team Member of the Quarter & Year Awards

• Take incoming appointment request phone calls/Emails and outside transfers and referrals
• Conduct Pre-Intake Screening on NEW clients
• If the person is using Private Insurance, ensure all items are complete before scheduling appointment, including copy of insurance card, collect co-pays, explain out of pocket fees, etc.
• Complete justification for not admitting, if applicable
• Maintain Pre-Admission Screening Binder
• Obtain outside records before intake appointment when the client is a transfer
• Verify insurance (OHP, DMAP, PSCS etc.)
• Schedule admission appointments
• Follow up on no shows and document in system
• Build client chart in computer system
• Set up signature and pin, take client picture, complete consent to treat, obtain all ROIs
• Complete admission contract package Inform clients of ride share and reimbursement programs. Give business card, ride sheets, and booklet, if applicable
• Give client a building tour and review the admit process and what to expect at time of admissions

• High school diploma or equivalent and have one (1) year experience as a general office clerk
• Accurate data entry skills with knowledge of basic computing
• Demonstrate basic knowledge and skill in the use of standard office equipment
• Valid driver's license
• Meet Washington requirements for employment in an opioid treatment program
• We follow federal guidelines regarding prohibited substances, even those legal at the state level.

Visit our website at to learn more about our mission.

ORTC, LLC is an Equal Opportunity Employer