Customer Accounts Manager

Aaron's, Inc - 6110 Lance Corporal Roy M Wheat Memorial Highway - Responsibilities: Attainment and upkeep of customers accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments; Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy; Build authentic customer relationships to support customers in their ownership goals and drive sales; Manage the collections process by counseling customers to gain timely lease/merchandise renewals; Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements