IT Helpdesk Technician

General Responsibilities Maintain, Repair and Troubleshoot all IT assets on FDTC Campus. Help and support IT services for FDTC employees and student with Audio Visual and IT issue in person or via telephone. Examples of Duties Job Functions The same as listed under General Responsibilities. Typical Qualifications Minimum Requirements: Associates Degree in Network Systems Management or other closely related field. A+ Certification is preferred. Will consider relevant work experience in the IT support field. Preferred Requirements As stated under minimum requirements plus strong customer service skills. Able to repair PC hardware and install network software on all models of computer assets. Able to support both employees and students with technology problems. Must be able to stand for long periods of time, climb ladders, crawl under desk and lift items that weigh as much as 40 lbs. on occasion. Must have a current US driver's License. Supplemental Information Anticipated Work Hours: Thirty-seven and one-half hours (37.5) per week, Monday - Thursday, 8:00 am - 5:30 pm; Fridays, 8:00 am - 11:30 am Classification UZ01 Temporary EOE/AA/ADA/M/F/D/V are encouraged to apply. #J-18808-Ljbffr