Dispatcher - (Transportation) Fremont CA

Operations Manager

Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more.

The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement.

Ready to join a rapidly growing, energetic, and dynamic organization? Hallcon is hiring Operations Managers to provide leadership, guidance, and support to our on-site team members.

Key Highlights include:

• Innovative opportunities supporting critical clientele
• Dynamic, energetic, client-facing work environment
• Medical, dental, vision benefits, 401k
• Convenient Fremont location

Hallcon is a rider experience company focused on providing diverse transportation services to exciting clients across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit.

This role will manage Commuter/last mile routes, On-Demand services, driver schedules, and other assignments as needed so that routes are serviced safely and on-time.

Key Responsibilities

• Provide direction, guidance and information to vehicle operations
• Communicate with client, dispatch team, managers, and other suppliers regarding changes to regular activities
• Manage and enhance customer service and passenger safety
• Report vehicular deficiencies, accidents, and incidents as required
• Monitor traffic to avoid and/or reduce exposure to heavily congested areas
• Assist in accident investigations, reporting, filing, and corrective actions
• Coordinate daily rider flow

Qualifications & Experience

• Good communication skills and ability to interact with riders and clients with clarity, tact and courtesy
• Basic understanding and experience with computers and Microsoft Office Suite
• Strong performer independently or in a team setting
• Be at least 21 years of age
• Must be qualified to work in the United States
• Must have 3 years dispatching experience.
• Ability to juggle various responsibilities and tasks while maintaining focus in an active environment.

Hallcon is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.