Scrum Master

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Purpose:
Brief and in a few sentences statement of the reason the job exists .

This position is an Agile team member and servant-leader responsible for ensuring the team’s understanding of Agile development practices / Kanban practices, building effective interfaces with other Agile teams and units, and promoting self-organization and maturity of the Agile team. Scrum master plays a role of teacher, coach, mentor, change agent, facilitator and impediment remover.

Job Responsibilities:
List of general activities, duties and/or tasks typically performed within the job .

• Service to the Product/Service Owner

• Facilitate / coach the processes of work decomposition, dependency management and backlog management in and out of Agile teams.
• Support the Product Owner to ensure that the vision, scope, and product domain are understood by everyone on the team, as well as possible.
• Support the Product Owner to do work breakdown to maximize and optimize the business value delivered by development team.
• Support PO in finding and implementing newer and emerging backlog management techniques.

• Service to Team

• Facilitate Scrum events as needed / requested.
• Help the team in defining, reporting and meeting (by removing impediments) their goals.
• Facilitate team to visualize progress and achieve product outcomes.
• Ensure compliance and continuous improvement of Agile events/practices, by teaching new techniques to team.
• Create and maintain an atmosphere of safety and trust through facilitation of retrospectives and feedback exchange among Agile team members.
• Remove impediments to the team’s progress.
• Coach team in self-organization and cross-functionality through leading by example, serving others, etc.
• Help team to develop high-value products.

• Service to Organization

• Responsible for promoting and supporting agile values and principles throughout the organization.
• Coordinate interaction with other Agile teams and stakeholders across enterprise.
• Help other Agile teams and conventional parts of the organization build effective communications and interactions with the Agile team.
• Cause change that increases the productivity of the Agile team.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

List of general education, background and experience, knowledge, skills, and abilities typically required to effectively perform the responsibilities of the job. Also include any required licenses and/or designations.

• Evolving knowledge of relevant domains/products/journeys.
• Confident and skilled at identifying and navigating through road-blocks.
• Ability to promote innovative thinking and self-development.
• 5-7 years of experience in Agile working (specific Scrum Master / Kanban / XP experience preferred).
• Strong communication skills and ability to coach team on agile practices and ensure adherence to agile methodology to deliver maximum business value.
• Practices servant leadership, always thinking about how to enable the team to perform and pushing for what is best for the team. Also leading by example.
• Able to resolve conflicts within the team before they become an issue and create a safe environment for the team.
• Brings a high-energy and passionate outlook to the job and can influence those around her/him.
• Focuses on continuous improvement throughout the value stream.
• Helps the value stream to understand and apply agile principles
• Enables his or her team to continuously have impacts on customers
• Leads and stimulates his or her team to success.

If you’re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.