Patient Service Representative
Ankle and Foot Centers of Georgia
Position: Patient Service Representative Classification: Non-Exempt Department: Front Desk Reports To: Physician
SUMMARY/OBJECTIVE The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of America, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company's mission, vision and values. ESSENTIAL FUNCTIONS
PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must communicate professionally and courteously with patients and clinic staff. Employee must be able to sit for at least an hour at a time. Employee must be able to stand and walk for up to 20 minutes at a time. Employee is required to assist with rooming patients, filing, and other basic office tasks to include keeping office environment and waiting room clean. This will require the ability to bend, stoop, and lift up to 5-10 lbs. The position requires the ability to utilize the computer and keyboard for long periods of time. POSITION TYPE AND EXPECTED HOURS
This is a full time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand. Completion of a four to six week Training for this position is Required to move forward in this position. Training may take place at another location. TRAVEL Moderate to frequent travel required based on the company needs and as job duties demand. REQUIRED EDUCATION AND EXPERIENCE
OTHER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employees have a responsibility to comply with our organization's policies and procedures, code of conduct, etc. Additionally, adherence to the code of conduct, timely reporting of any issues, and completion of compliance training is a condition of employment.
SUMMARY/OBJECTIVE The Patient Service Representative is responsible for clinic operations related to customer service, checking patients in-out, ensuring complete and accurate information is entered into all systems used by Ankle & Foot Centers of America, completing payment transactions, scheduling patient appointments and answering the phones. All employees are expected to exhibit professional, ethical and respectful behavior in accordance with the company's mission, vision and values. ESSENTIAL FUNCTIONS
- Greet all patients and visitors with a smile
- Enter and update as needed, patient demographics
- Complete insurance verifications for all patients
- Exhibit excellent communication skills over the telephone and in-person
- Create correspondences, reports, memos and forms as requested by physicians and/or administration
- Schedule mutually acceptable patient appointments for patients and physicians, obtain and enter referral information
- Check patients in and out in a timely and professional manner
- Collect co-payments, deductibles, co-insurance and back balances for all services at check-in
- Demonstrate excellent customer service skills in all interactions
- Work as a team with all departments within the company
- Print new patient documents and forms as-needed
- Maintain inventory and submit front office supply order to administration
- Front desk and patient waiting area are to be kept clean, neat and uncluttered at all times
- Copy medical documents as requested following the proper procedures
- Distribute mail, faxes and routine correspondences
- Complete bank deposits as-needed
- Submit accurate End-of-Day (EOD)
- When checking out patients, ensure all balances owed is collected and patient is charged for any DME or services rendered
- Strictly comply with the Health Insurance Portability and Accountability Act (HIPAA) in protecting patient privacy and federal and state regulations
- Additional job related duties or projects as needed
- Effective communication skills
- Teamwork oriented
- Initiative
- Proficient computer skills
- Ethical conduct
- Proficient typing skills
PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must communicate professionally and courteously with patients and clinic staff. Employee must be able to sit for at least an hour at a time. Employee must be able to stand and walk for up to 20 minutes at a time. Employee is required to assist with rooming patients, filing, and other basic office tasks to include keeping office environment and waiting room clean. This will require the ability to bend, stoop, and lift up to 5-10 lbs. The position requires the ability to utilize the computer and keyboard for long periods of time. POSITION TYPE AND EXPECTED HOURS
This is a full time position. Days and hours of work are Monday through Friday 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand. Completion of a four to six week Training for this position is Required to move forward in this position. Training may take place at another location. TRAVEL Moderate to frequent travel required based on the company needs and as job duties demand. REQUIRED EDUCATION AND EXPERIENCE
- High School diploma or equivalent
- Two to four years of experience in the health care industry
OTHER Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employees have a responsibility to comply with our organization's policies and procedures, code of conduct, etc. Additionally, adherence to the code of conduct, timely reporting of any issues, and completion of compliance training is a condition of employment.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Patient Service Representative in Columbus, GA vacancy
- ...Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who... ...-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming...SuggestedFull timeWork at officeFlexible hoursShift workDay shift
- ...Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL...SuggestedContract workFor contractorsRemote workWeekend workAfternoon shift
- ...Francis also delivers advanced heart, orthopedic, and women’s care services. At St. Francis, you will experience a culture of excellence... ...shapes the health of our community. Job Summary The Patient Access Registrar is responsible for coordinating patient registration...SuggestedWork at office
- ...home and heart? Join Encompass Health as a Unit Secretary, playing a pivotal role in supporting the nursing unit to ensure seamless patient care within a community- focused environment that values both employees and the community it serves. Be a cornerstone of our...SuggestedFull timePart timeFlexible hours
- ...Ankle & Foot Centers is seeking a Patient Service Representative to support clinic front desk operations and patient interactions in Columbus, GA. You will handle check-ins/outs, patient information entry, payments, scheduling, and phone support, ensuring courteous service...SuggestedWork at office
- ...A healthcare organization is seeking a Patient Care Representative responsible for ensuring the best patient experience. The role involves interacting with patients, evaluating satisfaction, and coordinating training. Candidates should have prior administrative experience...Work at office
- Valley Healthcare System, Inc. is a patient-centered, team-based provider serving the Chattahoochee Valley since 1994, offering medical, dental, vision, behavioral health, outreach and pharmacy services. A Certified Medical Assistant (CMA) joins to support clinicians and...
$12 per hour
...Replies within 24 hours Welcome to FitLife in Columbus, GA! Customer Service and the overall care of our members are always top priorities at FitLife! We are a family-oriented facility and strive to know all members and their families. This position will...Hourly payMonday to ThursdayShift workNight shift$10 per hour
...Member Services Representative The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience. As the face of the organization...Hourly payLocal areaImmediate start- ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
- # Provide professional customer service and support to clients # Conduct virtual client appointments and consultations # Identify client needs and recommend appropriate benefit solutions # Educate clients on available programs and coverage options # Follow established...Remote jobFull time
- ...Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No...Part timeWork at officeFlexible hoursWeekend workAfternoon shift
- ...Description Job Description Job Summary: At Turbine Support Services, Inc., our mission is to provide our clients with the highest... ...growing business, we are seeking a new Customer Service Representative. Responsibilities : ~ Provide dedicated customer...Contract workWork at office
- ...Job Description Job Description Overview We are looking for a high-energy, results-driven Service BDC Agent to be the "voice" of our service department. Your primary goal is to turn inbound inquiries and outbound reminders into scheduled service appointments....Work at office
- ...Requisition Number: 233939 Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base....Full timeLocal areaShift workWeekend workDay shift
- ...Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time We are looking for people nationwide to participate in polls - Apply ASAP! We offer you the opportunity to earn extra income from home (teleworking) and...Extra incomePart timeImmediate startWork from home
- ...Dollar Express Customer Service Representative As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing...
$16.5 per hour
...Description Job Description Description: The Medical Records Clerk is responsible for the efficient and accurate management of patient medical records. Key duties include proactively working through a schedule of tasks, fulfilling both incoming and outgoing medical...Hourly payFull time- ...Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and...Flexible hours
- ...Overview: Responsible for checking guests in/out of hotel while providing courteous and efficient customer service to maximize room revenue and occupancy. Responsibilities and requirements: • Take reservations and assist guests with any questions regarding...Contract workWork at officeLocal areaWeekend work
$10 per hour
...process payments accurately • Answer phone calls and handle guest inquiries or reservations • Provide information about hotel services, amenities, and local attractions • Handle guest complaints or issues calmly and professionally • Maintain accurate records of...Hourly payWeekly payFull timePart timeLocal areaImmediate startFlexible hoursNight shiftWeekend workDay shiftAfternoon shift- ...Front Desk Clerk We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls...Work at office
- ...your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use...Hourly payTemporary workLocal areaFlexible hours
- ...Job Description Shift: M-F 5:30p-9:30p Position Goal: The Patient Access Representative responsibilities include ER registration, PBX, payer identification and verification, and point of service collections. Vital functions include: timely, accurate and complete...Part timeWork at officeShift work
- ...Patient Assessment Standards Coordinator Join a team that puts your passion for detail first. Are you searching for a fulfilling career as a Patient Assessment Standards Coordinator? Look no further; join our team for a journey where your work is a meaningful contribution...Full timePart timeFlexible hoursShift work
- General Responsibilities: Oversee daily general office operations including but not limited to, coordinating all aspects of the daily office environment by performing tasks such as office maintenance, ordering office supplies, and other related tasks. The Local Office Administrator...Work at officeLocal area
- ...experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products...Full time
- Job Description Job Description The job has two components. Primary responsibility- Working in Office, answering / making phone calls, research as needed: Answering a company phone, keeping up/locating clients on bond. Maintaining current bonds and notifying ...Hourly payWork at officeNight shift
- ...Client Services RepresentativeProvides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs...Hourly payFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Representative. Be the first to apply!
Related searches
- customer service attendant Columbus, GA
- inbound customer service representatives Columbus, GA
- airport customer experience specialist Columbus, GA
- customer support associate Columbus, GA
- customer service officer Columbus, GA
- remote customer care specialist Columbus, GA
- customer order specialist Columbus, GA
- medical customer service representative Columbus, GA
- customer service representative csr Columbus, GA
- customer relations representative Columbus, GA




