SECURITY OPERATIONS COORDINATOR: *$20.00 - $29.00 Per Hour* - (South Holland, IL.)

FPA, INC. is an Equal Opportunity Employer (EOE). We do not discriminate in hiring or the terms or conditions of employment on the basis of age, race, color, religion, sex, national origin, pregnancy, sexual orientation, disability, veteran status, marital status, disability, genetic information, or any other status protected by law or regulation. No question on this application is intended to secure any information to be used for such discrimination. Job: Security Operations Coordinator - Urgent Hiring! Pay: $20.00 - $29.00 Per Hour - $1000.00 Sign On Bonus Assist the Security Operations Team in managing and scheduling guards. Draft/Amend Security protocols and procedures when required. Provide administrative support to ensure efficient security operations. Ensure training is provided to perform the job safely and effectively. Responsibilities Possess strong customer service and public relation skills and be able to interact well with people of diverse cultures and backgrounds. Provide administrative support functions for the Operations team. Takes direction from the Operations managers and determines the necessary service requirements to fulfill the contractual responsibilities with our client base. Coordinate services and operational and administrative support needs. Utilize our scheduling software to track employee work schedules and to fill open positions due to call offs or requests for additional coverage. Troubleshoot emerging client service issues. Collaborate with personnel and Operations managers to ensure deadlines are completed on time and within the scope of work. Work consistently with management to ensure our clients receive the best possible service. Ability to use Windows based programs. Ability to utilize Microsoft Office (Word, Excel, and Outlook). Ability to multi-task during the work shift. Willingness and ability to work weekends, holidays, and cover additional shifts as required by company needs. All other duties, as assigned. Essential Functions/Duties Leadership skills to provide direction to the Site/Account assigned Officers and assist with areas of responsibility as needed. Provide Site Support for all areas of the sites and inspections of assigned personnel. Effectively manage, motivate, coach and formally evaluate the performance of all assigned staff and officers. Assist with the development and implementation of measurement and evaluation tools for efficiency, accuracy, timeliness, and costs/benefits of each area of responsibility. Make recommendations for the creation, modification, and updating of policies, procedures, standards, and guidelines as they relate to your assigned Site/Account. Assist with the development and implementation of controls for accurate and timely patrol and alarm response activities. Respond to incidents at the Site proactively and in response to requests for assistance from any Federal Protection Agency, Inc. Security Manager, Supervisor, Assigned Agent/Officer and Client. Coordinate the proper response and internal notifications as appropriate. Continually review all aspects of the Site/Account for potential improvement and profitability. Ability to effectively communicate within all levels of the organization and client operations. Communicate clearly and effectively with office management to resolve any potential issues or concerns or threats at assigned site/account. Excellent conceptual and critical thinking skills, present ideas in a clear and compelling manner with strict attention to detail. Emotionally intelligent with excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients. Strong personal presence, credibility and high integrity. Present ideas in a clear and compelling manner. Ability to perform other duties as assigned. Requirements Prior Supervisory experience in the security industry or a related field, Minimum of (1-2) years verifiable and Security Supervisor / Management experience. High school degree or equivalent. Strong leadership and communication skills. Ability to handle all situations and make quick decisions. Must have valid driver's license, clean driving record and reliable transportation. Must have a flexible schedule and be available to work weekends and holidays. Must be able to write and train officers on procedures as required for each location (Site Specific). Must be computer savvy and be able to multitask environment. Must be able to communicate clearly. Must be able to travel to locations to perform post inspections with inspections conducted during the week and on weekends. Must be able to train security officers on operational and corporate policies and procedures. Must maintain a working knowledge of the locations of all contracted sites. Must be able to respond to calls for assistance, reports of accidents or incidents and after-hour emergencies. Must be able to monitor and ensure that all company equipment and vehicles are current on maintenance issues. Assist with scheduling, fill all open post, and call-off while minimizing overtime. Review daily all logs and incident reports, and pass on to Management any unusual occurrences, disciplinary issues, call offs, or missing documentation. Follow up as directed by Security Management. Must be able to use up and coming technology and be flexible with new development. Other tasks/responsibilities as assigned. If you are ready to take on this exciting opportunity and make a difference in the security industry, apply now! #J-18808-Ljbffr Federal Protection Agency, Inc