Global Technology COO- Strategy, Vice President

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. At the heart of our operations is a commitment to leveraging cutting-edge technology to drive innovation and deliver exceptional service. JPMC is at the forefront of technological innovation in the financial industry, investing heavily in research and development to stay ahead of the curve. As part of our ongoing commitment to technological excellence, we are executing global transformation initiatives to enhance our capabilities and drive business value.

The Senior Associate/ Vice President, Global Technology COO Office, is a strategy manager responsible for shaping and executing JP Morgan’s most critical technology transformation initiatives. This role will drive the delivery of high-impact programs that align with the firm’s strategic objectives, for example cloud adoption and third party software portfolio prioritization. The Vice President will work with the junior and senior team to foster cross-functional collaboration, and ensure the successful execution of complex, high-value projects that advance Global Technology’s agenda. Given the importance of these programs, as part of this role you will have the unique opportunity to work closely with our most senior leaders across JP Morgan Chase.

Key Responsibilities:

• Own day-to-day planning, execution, and delivery of one or more areas of Global Technology’s most important strategic initiatives.
• Apply strong strategic thinking and problem-solving abilities to shape the transformation agenda in partnership with senior executives and business leaders.
• Demonstrate effective management and team-building skills, driving results in ambiguous and fast-paced environments.
• Structure and scope complex business and technology problems, develop hypotheses, apply analytical and qualitative tools to develop solutions, and identify key implications for the business.
• Show entrepreneurial drive and proactivity to identify opportunities to increase business value.
• Build and maintain strong relationships with stakeholders to ensure alignment and buy-in.
• Communicate in a clear, concise manner tailored to executive audiences, using excellent verbal and written communication skills to convey complex concepts to non-technical audiences.
• Facilitate effective collaboration across business units and technology teams.
• Demonstrate skilled negotiation and conflict resolution to achieve project goals and maintain positive stakeholder relationships.
• Proactively identify, assess, and mitigate risks associated with transformation initiatives and elevate as needed.
• Define and track key performance indicators (KPIs) to measure program success.
• Lead cross-functional working groups, promoting a collaborative and inclusive work environment.
• Exhibit strong organizational and time management skills to manage multiple priorities and deliver results.

Required Qualifications, Capabilities, and Skills:

• Significant consulting experience with a top-tier strategy or management consulting firm, internal consulting/ corporate strategy, or technology strategy team.
• 5+ years of experience working on large-scale technology transformation initiatives in a global organization.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Economics, or a related field.
• Strong client management and executive-level communication skills (both oral and written), as well as strong interpersonal and influencing skills, with the ability to deliver impact across cross-functional teams and achieve goals without direct control over resources.
• Proven ability to structure and scope complex problems and apply a range of analytical and qualitative tools to develop solutions.
• High proficiency with PowerPoint for executive-level documents and Excel-based models for analysis.

Preferred Qualifications, Capabilities, and Skills:

• Advanced degree (MBA or MS in Technology) from a top-tier program.
• Experience and fluency in enterprise IT management concepts, as well as technical knowledge in cloud or IT infrastructure (or a passion to learn!)
• Financial services background and/or experience with technology transformation, especially cloud or vendor-related.