Sr. Instructional Designer

Job Title

Oncor Electric Delivery Company LLC is seeking a professional for a role focused on conducting training needs analysis and designing and developing electric utility market requirements and customer-focused training curriculums and programs.

About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 145,000 miles of transmission and distribution lines in Texas.

Summary

This role will primarily focus on conducting training needs analysis and designing and developing electric utility market requirements and customer-focused training curriculums and programs using effective instructional design methodologies and technologies. This role will report on-site 3-4 plus days each week.

Key Roles & Responsibilities

• Design and develop comprehensive training and process solutions using human performance methodology, best practices, and ADDIE methodology.
• Perform all essential functions and aspects of the job description, including any other specific job requirements.
• Ability to interface and develop trust with employees, management, and customers; foster and implement effective teamwork; and apply effective project management, problem-solving, change management, and time management skills.
• Collaborate with key stakeholders to conduct training needs analysis and identify appropriate training solutions.
• Communicate complex subject matter to a variety of audiences.
• Lead workshops and focus groups to conduct analysis and develop and document process flows.
• Lead and conduct the design, development, and delivery of training and development programs that comply with regulations, company policies, procedures, work rules, and management expectations, and include an appropriate variety of instructional methods, settings, and technologies.
• Research emerging trends in training methods and technologies and recommend enhancements.
• Web-based instructional design and development.
• Instructor-led instructional design and development.

Skills

• Experience with e-learning authoring tools (e.g., Captivate, Lectora, or Articulate), learning management systems, and multimedia technologies (e.g., Adobe Creative Cloud, Adobe Premiere, and video and audio creation/editing).
• Experience designing and developing web-based training and digital learning content.
• Ability to modify digital photographs and create graphics and animations.
• Experience documenting process flows, procedures, and training materials using information mapping techniques.
• Strong interpersonal communication skills with the ability to collaborate effectively with stakeholders.
• Strong process design, development, and project management skills.
• Proficiency in Microsoft Office Suite, including Visio, Word, Excel, and PowerPoint.

Education & Experience

• High school diploma, GED credential, or equivalent is required.
• Bachelor's degree in training, organizational development, adult education, or another related field, and 5 years of experience in developing and delivering training and development programs is required.
• In lieu of a degree, 8 years of experience in developing and delivering training and development programs is required.

Measures of Success

• Effective leadership; acts responsibly and is self-directed.
• Strong, productive relationships with both external and internal constituents and proactively develops solutions to improve service.
• Analyze performance gaps, training needs, requirements, and requests in a manner that effectively identifies when training is an appropriate solution and what training is appropriate.
• Design, develop, and deliver safe, effective, relevant, technically accurate, and innovative performance-based training that meets the Company's needs.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee's success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,300 in 2025) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• 401k match with student debt program.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.

Travel Required

Yes. Up to 25%

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.