Commercial Loan Processor / Commercial Loan Documentation Specialist

Job Description

Commercial Loan Processor / Commercial Loan Documentation Specialist

Position Summary

The Loan Administration Support Specialist is responsible for supporting the preparation, documentation, booking, and ongoing administration of commercial and consumer loans. This position ensures that loan documentation and collateral records are complete, accurate, and compliant with approved loan terms, Bank policies, and applicable regulatory requirements. The position reports to the Loan Administration Manager and performs assigned responsibilities independently while recognizing matters requiring management review or escalation.

Essential Duties and Responsibilities

Loan Documentation and Processing

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• Process new, renewed, and modified loan files in accordance with established procedures.
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• Verify the accuracy and completeness of documentation received from lenders, customers, attorneys, title companies, and other third parties.
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• Prepare loan documentation packages within required timeframes, including documents required under the Real Estate Settlement Procedures Act (RESPA) and other applicable regulations.
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• Prepare and review loan and collateral documentation for commercial and consumer loans, including transactions with complex structures or collateral requirements.
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• Compare approved loan terms with loan request forms, supporting documentation, and system data to identify discrepancies and prevent booking, documentation, or collateral exceptions.
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• Review entity documentation to verify legal name, organizational structure, authorized signers, and borrowing authority.
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Loan Booking and System Maintenance

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• Accurately input and maintain entity information, loan products, collateral records, covenants, and other required data within the Bank's loan accounting and servicing systems.
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• Update loan records with collateral information, documentation exceptions, and other required servicing details.
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• Perform quality-control review of loan data and documentation to ensure accuracy, completeness, and compliance with approved loan terms.
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Collateral Administration and Perfection

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• Order appraisals, title work, flood determinations, UCC searches, and other collateral-related reports as requested.
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• Review title work, UCC searches, and related documentation to identify liens, encumbrances, or other issues that may affect the Bank's collateral position.
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• Coordinate approved lien releases, subordinations, continuations, and other collateral-related actions in accordance with Bank policy and management direction.
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• Assist in ensuring that collateral documentation is properly recorded, filed, perfected, and maintained.
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Exception Monitoring and Follow-Up

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• Monitor exception reports and tracking systems for insurance coverage, UCC continuations, financial statements, appraisals, covenant compliance, and other required documentation.
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• Follow up with lenders, customers, and third parties to obtain outstanding documentation and resolve exceptions promptly.
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• Escalate unresolved or material documentation and collateral issues to management as appropriate.
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Compliance and Quality Control

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• Ensure loan documentation and collateral records comply with approved loan terms, internal policies and procedures, and applicable laws and regulations.
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• Identify inconsistencies, documentation deficiencies, and potential operational risks, and bring them to management's attention for resolution.
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• Maintain a high degree of accuracy and attention to detail in all work performed.
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Administrative and Departmental Support

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• Prepare correspondence, reports, spreadsheets, and other departmental documents.
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• Maintain organized and confidential electronic and physical loan files in accordance with record-retention requirements.
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• Assist with special projects, recurring reporting, audits, examinations, and departmental initiatives as assigned.
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• Perform other duties as assigned.
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Required Qualifications

Education and Experience

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• High school diploma or equivalent required.
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• Three to five years of experience in loan processing, loan administration, loan operations, or a related banking function.
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• Equivalent combinations of education, training, and experience may be considered.
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Knowledge and Skills

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• Strong understanding of loan documentation, collateral administration, and loan servicing processes.
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• Knowledge of banking regulations and operational requirements affecting loan administration.
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• Ability to interpret loan approvals and translate approved terms into accurate documentation.
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• Strong organizational, analytical, and problem-solving skills.
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• Exceptional attention to detail and commitment to accuracy.
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• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
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• Proficient written and verbal communication skills.
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• Ability to maintain strict confidentiality and exercise sound judgment when handling sensitive information.
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• Strong computer skills and proficiency with Microsoft Office applications.
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Preferred Qualifications

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• Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field.
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• Commercial loan documentation and collateral administration experience.
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• Experience reviewing title work, UCC filings, and collateral perfection requirements.
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• Experience with commercial and consumer loan documentation systems.
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Systems Knowledge

Experience with the following systems is preferred:

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• CSI NuPoint
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• Wolters Kluwer ComplianceOne
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·        Calyx Point (if applicable to assigned lending functions

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Confidentiality and Information Security

This position is entrusted with access to confidential customer, employee, and Bank information. The employee is expected to maintain strict confidentiality and comply with all information security, privacy, records management, and acceptable-use policies and procedures.

Other Duties

The responsibilities listed above are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Management reserves the right to assign additional duties and responsibilities as business needs require.