Certified Medical Assistant

Description Position Overview Are you a skilled Medical Assistant looking to elevate your career in a specialist practice? ArchPoint Pain, a growing Physical Medicine & Rehabilitation and Interventional Pain Management clinic, is seeking an exceptional, dedicated Certified Medical Assistant (CMA/RMA/NCMA) to join our team. Key Responsibilities Clinical Operations & Patient Flow (Clinic Time) Patient Intake: Efficiently room patients, capture accurate vital signs, and document detailed History of Present Illness (HPI)/intake details. Patient Flow Management: Actively manage the daily clinic schedule. Monitor patient wait times and optimize flow by prompting providers if room time exceeds 20 minutes. Quality & Compliance: Proactively verify eligibility, assist with verifications, and ensure all Quality Measures (QM) are seamlessly met for each patient visit. Lab Coordination: Oversee patient urine collection (UA samples), ensure prompt delivery to the lab, and maintain strict cleanliness standards in patient restrooms. Includes direct collection when external diagnostic coverage is unavailable. Procedure Support: Cross-train and step in to perform as a Procedure Technician as clinically required to assist providers with specialized treatments (ESI, RFA, SCS Trials). Environmental Safety: Maintain a pristine, sanitized clinical environment by prepping patient exam rooms and ensuring appropriate Durable Medical Equipment (DME) is staged ahead of schedule. Administrative & Continuity of Care (Non-Clinic Time) Prior Authorizations: Seamlessly coordinate and complete medication Prior Authorization (PA) requests required by insurance carriers for prescriptions written by our providers. Care Communication: Actively monitor, route, and resolve patient cases within dedicated Athenahealth messaging buckets (Provider and Personal buckets). Medical Records Management: Proactively call scheduled new patients for the Tomball location (and provide backup for the Cypress/Huffmeister location) to secure essential medical records, including MRIs and Discharge Summaries. Clinical Backup Support: Answer incoming phone calls with excellent etiquette, collect payments when needed, input UA dipstick results into charts, and conduct post-procedure follow-up calls to check on patient medical status. Requirements REQUIRED: Experience: Proven clinical experience in Pain Management / Pain Medicine or a closely related outpatient specialty. EMR Proficiency: Hands‑on, practical experience navigating. Athenahealth (preferred) Positive Attitude: Willingness to work as a team to provide stellar care to patients with significant pain levels. Commitment: Ability to commit to a long‑term, full‑time position. Core Competencies: Strong multitasking abilities, excellent phone etiquette, clean communication skills, and a team‑first mindset. Preferred: Certification: Active Medical Assistant credential ( CMA, RMA, or NCMA ). Reliability: Able to commute primarily to our main Huffmeister location, with the flexibility to support our satellite clinic as operational needs required. What We Offer (Benefits & Culture) We believe in taking care of the team that takes care of our patients. Our comprehensive benefits package includes: Health & Wellness: Complete Medical, Dental, and Vision insurance coverage, plus a Health Savings Account (HSA) and Flexible Spending Account (FSA) with qualifying medical plan. Financial Protection: Employer‑provided Life Insurance. Retirement Planning: 401(k) plan with company matching. Work-Life Balance: Generous Paid Time Off (PTO) and a consistent, predictable Monday‑Friday daytime schedule. Workplace Culture: A friendly, positive, and vibrant team atmosphere with extensive opportunities for career growth and skill diversification. #J-18808-Ljbffr