Senior Director of Operations

Job Description

Job Description

Overview:

We are seeking an experienced and strategic Senior Director of Operations to lead and scale the operational success of Superior Fence & Rail's corporate operations. The Sr Director of Operations oversees the day-to-day operations and long-term success of Superior Fence & Rail North Florida and Central Florida locations. The Director is responsible for managing the fabrication, production, and installation teams, and implementing strategic processes and systems that drive company growth across both the residential and commercial spaces.

Key Responsibilities:

• Assist in strategic planning and vision to the organization, as well as align company objectives with Empower Brands' overall strategic goals.
• Help drive the growth of the businesses and ensure appropriate talent, metrics, and strategy are in place to support that growth.
• Monitoring financial activities as well as ensuring EBITDA goals are met on a monthly and annual basis.
• Partner closely with Brand President and Director of Franchise Operations to ensure alignment between corporate operations and franchise operations.
• Support new franchisee training during franchisee visits.
• Work closely with the Marketing department to create and implement new marketing and lead generation initiatives driving increased lead flow and revenue growth.
• Oversee departmental leaders to ensure company goals and objectives are being met.
• Have a strong knowledge of the franchising and construction industries to ensure the business model is best suited and evolves as needed.
• Continually confirm the brand is adhering to legal guidelines and in-house policies to maintain Superior Fence & Rail's legal and business ethics.
• Foster a culture that promotes high ethical standards and respect of all internal and external customers.

Qualifications:

• Bachelors Degree in Business or a related field
• 5+ years of direct leadership experience in franchising, construction, or home services industries. Fencing industry experience a major plus.
• Proven track record in achieving results and driving business growth.
• Proven leadership experience with demonstrated ability to lead cross-functional projects and achieve key objectives.
• Highly motivated, self-starter with a strategic mindset.
• Excellent written and verbal communications skills.
• Exceptional business acumen, presentation skills, and the ability to command a room.

WHO WE ARE:

Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.