Bridal Store Manager [Atlanta, GA]
$70kLUXE Brands
Job Type
Full-time
- Click "Apply" and fill out the online application.
- If you meet the minimum qualifications, you will receive two (2) email invitations to complete the Predictive Index Assessment. Please note that the assessment includes two required parts: Behavioral and Cognitive.
Luxe Brands is looking for a passionate and driven Store Manager to join our Luxe Redux Boutique! In this role, you'll lead a dynamic team, drive sales, and create an unforgettable experience for every Bride-to-Be who walks through our doors. You'll inspire and coach your team, helping them grow while fostering a positive, collaborative environment. Your focus will be on delivering personalized, celebratory experiences for our brides, ensuring they feel confident and supported throughout their journey. The ideal candidate is a confident, self-motivated leader with a talent for sales, exceptional customer service, keen attention to detail, and a proven ability to build strong, lasting relationships-all while upholding the high standard of excellence that Luxe Brands is known for. Our Core Values:
- Respectful : Foster respect + a friendly nature towards co-workers and clients.
- Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
- Trustworthy : Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
- Hardworking : Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
- Positive and Energetic: Maintains a positive attitude regardless of circumstances.
- Values Communication: Effectively interacts with clients and co-workers to reach a common goal.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- Short Term Disability
- Birthdays Paid Time Off!
- 401(k)
- 401(k) Matching
- Employee Assistance Program
- Employee Discount
- Nectar Reward Subscription
- Calm Subscription
- Paid Training
- Travel Reimbursement
- Adaptability to shifting priorities, ensuring alignment with business needs.
- Proven leadership in retail management with a collaborative, team-first mindset.
- A collaborative, "we over me" attitude.
- Self-motivation and a commitment to exceptional customer experiences.
- A passion for leading, inspiring, and retaining high-performing sales teams.
- Strong organizational skills to manage multiple tasks effectively.
- Accountability and a focus on operational excellence, guided by the "inspect what you expect" principle.
- Confidence and professionalism in decision-making, communication, and interactions.
- A polished and trendy appearance that represents the brand.
- Enthusiasm for learning the bridal industry and ongoing professional development.
- Exceptional customer service delivery with warmth and professionalism.
- Ability to grasp and communicate designer knowledge, garment fit, and alteration details confidently.
- Encouraging and empowering attitude, fostering a #hypesquad environment.
- Effective time management and the ability to prioritize tasks independently.
- Strong written and verbal communication skills.
- Attention to detail combined with a problem-solving mindset.
- Familiarity with CRM software as a plus.
- A focus on analyzing performance metrics to drive success.
- Excitement for talent recruitment and collaboration with HR to recruit top performers.
- Inspire and motivate the team, holding direct reports accountable for meeting and exceeding performance objectives.
- Analyze individual and store performance metrics, implementing strategies to address areas for improvement.
- Identify staffing needs, lead the hiring process, and recruit top talent to build a high-performing team.
- Provide ongoing coaching and training to direct reports, keeping them updated on new designers, gowns, collections, and industry trends.
- Assist with bridal appointments as needed, ensuring every bride receives an exceptional and memorable experience.
- Manage administrative tasks such as scorecards, handwritten notes, follow-up calls, and other store-related activities to maintain smooth operations.
- Uphold brand standards, delivering outstanding service that enhances the store's reputation and customer satisfaction.
- Address and resolve customer and team challenges effectively, maintaining a positive store environment.
- Work closely with leadership and team members to align store performance with company goals.
- Additional responsibilities and tasks as needed to support the team and business operations.
- High school diploma
- 2+ years of experience with overseeing and leading direct reports.
- 2+ years of experience in training and professional development.
- 2+ years of conducting performance reviews and corrective actions.
- 2+ years of managing core operations, including scheduling, recruitment, and training.
- Proficiency in software such as POS systems, CRM tools, Microsoft Office, and Zoom.
- Strong English communication skills in reading, writing, and speaking.
- Physical capability to stand for extended periods and lift up to 35 pounds (e.g., mannequins, boxes, and gowns).
- Reliable Transportation
- Successful completion of a background check.
- Proficiency with Apple products and macOS.
- Familiarity with Microsoft and its suite of tools.
- Demonstrated success in sales, with a proven track record of meeting or exceeding KPIs.
- Experience in recruiting and interviewing candidates to build high-performing teams.
Vacancy posted 2 days ago
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