Teller

About the Role As the first point of contact for most clients, Tellers play a key role in delivering Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. Responsibilities Perform teller transactions and handle cash with accuracy and confidentiality (deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer). Maintain and enhance client relationships through meaningful conversations that uncover client needs and offer additional bank products and services. Support daily branch integrity tasks such as double-custody balancing of the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures. Mitigate risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds. Interact with external and internal clients, anticipate needs, and provide proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Continuously deepen knowledge of Columbia Bank’s product and service offerings and stay current on changes. Discuss and uncover customer financial needs to identify and offer appropriate products and services, supporting referral goals for the branch. About You High School Diploma or GED required. 1 year of previous banking or customer service experience preferred. Bilingual preferred. Ability to learn and comply with all Bank policies, procedures, and systems. Exceptional attention to detail and accuracy with numbers, words, and instructions. Willingness to build relationships with clients and other bank associates. Compensation The pay range for this role is $18.00 - $21.00. The pay rate for the selected candidate will depend on a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation. Location 1144 Morro Street, San Luis Obispo, CA 93401. Ability to work fully onsite at the posted location(s). Benefits Comprehensive healthcare coverage (medical, dental, vision plans). 401(k) retirement savings plan with employer match. Employee assistance program. Life insurance. Disability insurance. Tuition assistance. Mental health resources. Identity theft protection. Legal support. Auto and home insurance. Pet insurance. Access to an online discount marketplace. Paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Equal Employment Opportunity Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io. #J-18808-Ljbffr