Hotel Front Desk Manager

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Gather financial information and generate occupancy reports for the general manager • Make sure to adhere to the front desk budget and put in orders for office supplies as needed • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Lead operations at the front desk and make sure guests have an exceptional stay • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies Qualifications: • High school diploma or equivalent certification required (GED) • Hospitality experience of at least 1 year is required for this role • Showcase exceptional multitasking, communication, and management skills • 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired Compensation: $50,000

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Compensation:
$50,000 per year