Site Manager / Intake - AMP 1

Job Description

Job Description

Site Manager / Intake – AMP 1

Scope and Purpose

Under the immediate supervision of the Executive Director, the Site Manager / Intake – AMP 1 is primarily responsible for planning and directing all phases of the Public Housing Program in AMP 1.

This position coordinates efforts with the Site Manager in AMP 2 and the Housing Choice Voucher Program to provide decent, safe, and sanitary housing for a greater number of low-income families in the City of Marion, Illinois.

Duties and Responsibilities

General Administration

• Present a professional image and attitude while supporting the objectives of the Housing Authority and the welfare of participants.
• Answer telephone calls and greet office visitors pleasantly and professionally.
• Maintain courteous communication with participants, applicants, and the general public.
• Maintain general office files and records.
• Prepare letters, memos, and other correspondence as needed.
• Perform other duties as instructed by the Executive Director.

Site Manager – AMP 1

164 Elderly/Disabled Units

• Assist in developing and recommending policies governing applications for Public Housing, family selection, computation of gross family contribution, rent adjustments, family recertification, and complaint procedures.
• Actively seek applicant participation through extensive outreach efforts.
• Work with maintenance personnel to coordinate apartment turnover and prepare units for occupancy.
• Work with the housing inspector to coordinate unit inspections related to housekeeping, infestations, and complaints.
• Develop and maintain positive working relationships with social service agencies, local officials, and community organizations regarding the Public Housing Program.
• Perform annual recertifications for all participants.
• Perform interim recertifications as necessary.
• Maintain accurate and complete participant files.
• Verify participant income and other eligibility criteria to ensure information is accurate.
• Maintain responsibility for the care and custody of funds, including rent collection, deposits, and accurate records of receipts and disbursements for the Public Housing Program.
• Maintain effective office practices and procedures to ensure prompt and efficient processing of records.
• Prepare monthly reports on program progress for review by the Board of Commissioners.
• Provide regular reports to the Executive Director regarding program status.
• Continuously evaluate the Public Housing Program through established controls.
• Interpret federal regulations as they apply to the Public Housing Program.
• Maintain submission of 50058 information to PIC and regularly review reports to ensure information remains current and accurate.
• Comply with the Admissions and Continued Occupancy Plan (ACOP) and other related policies and procedures adopted by the Housing Authority.
• Attend workshops, seminars, training sessions, and certification programs as instructed by the Executive Director.
• Perform other duties as assigned by the Executive Director.

Intake Responsibilities

Primary intake responsibilities are handled by the Accounts Payable Clerk. The Site Manager / Intake – AMP 1 will assist with the following:

• Distribute applications for both Public Housing and Section 8.
• Receive and process housing applications.
• Obtain necessary verifications.
• Process references.
• Process criminal background checks.
• Determine preliminary eligibility for assistance.
• Maintain Public Housing Waiting List files.
• Work with Site Managers and the Section 8 Coordinator to purge and update waiting lists as necessary.
• When vacancies occur, work with Site Managers to offer applications to the top three applicant families on the applicable waiting list.

Skills and Knowledge Requirements

• Knowledge of, or ability to become knowledgeable about, the purposes, policies, and regulations of the Housing Authority as established by the Board of Commissioners and HUD regulations.
• Knowledge of, or ability to learn, local, state, and federal laws governing public and other subsidized housing programs.
• Knowledge of, or ability to learn, the Public Housing Admissions and Continued Occupancy Plan (ACOP) and other participant-related Housing Authority policies.
• Knowledge of basic modern office practices, procedures, and equipment.
• Ability to perform mathematical calculations quickly and accurately.
• Ability to use standard office equipment, including telephone, fax machine, copier, and computer.
• Ability to interact courteously and tactfully with the general public.
• Ability to establish and maintain effective working relationships with peers, supervisors, applicants, participants, landlords, and the general public.
• Ability to handle confidential matters with discretion, prioritize responsibilities, and exercise sound judgment when managing time and workload.
• Willingness and ability to cross-train with other Housing Authority employees.
• Willingness and ability to attend workshops, seminars, training sessions, and certification programs as instructed by the Executive Director.

Qualifications

• High school diploma or equivalent.
• One to three years of experience in property management or related public-facing work.
• Strong organizational skills.
• Professional and appropriate appearance.
• Ability to understand instructions and work effectively with other employees.
• Ability to read and understand policies, procedures, regulations, and related materials.
• Ability to work effectively with and understand the needs of applicants and participants.
• Accurate typing skills and computer literacy, with the ability to learn appropriate Housing Authority software.
• Ability to accurately operate a calculator, fax machine, copier, computer, and other standard office equipment.
• Valid driver’s license.
• Ability to be covered under the Housing Authority’s fidelity bond.

About Us

The Housing Authority of the City of Marion is committed to providing safe, quality, and affordable housing** while creating opportunities that strengthen individuals, families, and the community.

Our mission is to promote economic opportunity and provide a suitable living environment free from discrimination.

Our Goals

• Improve the quality of assisted housing
• Expand housing choices for individuals and families
• Provide safe and supportive living environments
• Promote self-sufficiency and asset development
• Ensure equal opportunity and advance fair housing for all

We are dedicated to serving the Marion community with professionalism, respect, and a commitment to improving the lives of the individuals and families we serve.

Company Description

About Us\n\nThe Housing Authority of the City of Marion is committed to providing safe, quality, and affordable housing** while creating opportunities that strengthen individuals, families, and the community.\n\nOur mission is to promote economic opportunity and provide a suitable living environment free from discrimination.\n\n Our Goals\n\n• Improve the quality of assisted housing \n• Expand housing choices for individuals and families \n• Provide safe and supportive living environments \n• Promote self-sufficiency and asset development \n• Ensure equal opportunity and advance fair housing for all \n\nWe are dedicated to serving the Marion community with professionalism, respect, and a commitment to improving the lives of the individuals and families we serve.