Customer Care Manager

Elevance Health

Elevance Health in Columbus GA, Mason OH, and Indianapolis IN is seeking a Customer Care Manager II to lead a 30–35 person team across phone, email and chat channels. The role focuses on staffing, scheduling, and achieving productivity targets while upholding service-level goals and customer satisfaction. The position requires a BA/BS and several years in customer service with management experience, plus budget oversight and vendor accountability. Hybrid in-office presence is expected. #J-18808-Ljbffr

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Vacancy posted 1 day ago

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