Men's and Ski Shop Manager

Every year for more than 60 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services. Our goal, always, is to be the best we can be, and to make our best even better. That means staffing our organization with outstanding people who are inspired by the pursuit of excellence. We love where we live! We love what we do! We want to meet you!

Our Stores are one of the keys to our success. This position is in our store located at 333 Main Street in Park City, Utah.


We are seeking a Department Manager to join our Gorsuch family of luxury retail and ski shop professionals. This is an ideal opportunity for an enthusiastic individual with an interest in luxury men's fashion and quality and the sport of skiing to be part of our team.


The Department Manager is more than a job. You will be part of a leadership team that is instrumental in providing the best customer service to our guests, helping our guests choose the right equipment and fit them accordingly to make certain they enjoy their day of skiing or snowboarding.


About the Role:

The Menswear and Ski Shop Department Manager will oversee our luxury Menswear, ski accessory, ski retail, rental & repair and boot fitting operations. The department manager will ensure the shop operates efficiently, profitably, and in alignment with the company's brand and values.

Minimum Qualifications:

• Proven experience in retail management, preferably in a luxury menswear and sporting goods or ski-related environment.
• Strong knowledge of ski apparel and ski equipment, ski accessories, and related products.
• Excellent leadership and team management skills.
• Proficiency in inventory management and point-of-sale (POS) systems.
• Exceptional customer service and communication abilities.

Preferred Qualifications:

• 5 plus years of experience working in luxury retail in a ski resort or mountain retail setting.
• Familiarity with local market trends and customer preferences in the ski industry.
• Certification or training in ski equipment maintenance or fitting.
• Basic knowledge of marketing and promotional campaign development.
• First aid certification or safety training relevant to mountain sports.

Responsibilities:

• Manage daily operations of the store ski shop. including opening and closing procedures.
• Supervise, train, and motivate staff to deliver excellent customer service and product expertise.
• Maintain accurate inventory levels, order new stock, and manage supplier relationships.
• Develop and implement sales strategies and promotional activities to increase revenue.
• Ensure the retail store and ski shop is clean, organized, and visually appealing to customers.
• Handle customer inquiries, resolve complaints, and provide expert advice on ski equipment and accessories.
• Prepare and analyze sales reports, budgets, and forecasts to inform business decisions.

Skills:

The Men's and Ski shop Department Manager will utilize leadership skills daily to guide and inspire the team, ensuring high performance and customer satisfaction. Strong organizational skills are essential for managing inventory, scheduling, and shop maintenance efficiently. Communication skills are critical for interacting with customers, resolving issues, and building supplier relationships. Sales and marketing skills will be applied to develop promotions and increase shop visibility and profitability. Additionally, technical knowledge of ski equipment will enable the manager to provide expert advice and maintain product quality, enhancing the overall customer experience.

Compensation and Benefits:

The anticipated base salary range for this position is between $72,000 to $88,000 annually. The rate of pay is the range we reasonably expect to pay for this position and may vary based on job-related knowledge, skills, and experience.


Gorsuch offers a selection of competitive benefits for this position.

• If hired into a full-time year-round position benefits include medical insurance, basic life insurance, long-term and short-term disability insurance, voluntary dental and vision insurance, 401(k) retirement plan, accident insurance, critical illness insurance, paid sick leave, paid vacation and a staff discount.
• If hired into a full-time seasonal position benefits include paid sick leave, ski pass program, and a staff discount.
• If hired into a part-time seasonal position benefits include paid sick leave, ski pass program (partially reimbursed) and a staff discount.

At Gorsuch, we are proud to be an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. We provide equal opportunities to all employees and applicants without regard to an individual's age, sex, sexual orientation, race, color, religion, ethnicity, genetic characteristics, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. We welcome all applicants for this position, as we value the perspective, experience, and potential you could bring to Gorsuch!


Tuesday through Saturday or Sunday through Thursday schedule including some evenings and holidays during peak selling periods.