Clinic Business Representative Associate

**Location Address:**14655 Galaxie AveMain DoorApple Valley, MN 55124-8597**Date Posted:**May 21, 2026**Department:**62196600 AHG Urgent Care Apple Valley**Shift:**Day/Evening (United States of America)**Shift Length:**Variable shift length**Hours Per Week:**30**Union Contract:**Non-Union-NCT**Weekend Rotation:**Every Other**Job Summary:****Key Position Details:*** .75 FTE (60 hours per two-week pay period)* Shifts are 6 and 12 hours and include every other weekend. The schedule will be repeated every two weeks.**What to expect at Urgent Care:*** This position is a mix of days, evenings, weekends, and holidays. Position will primarily support the Apple Valley site but at times will be expected to float to other Urgent Care locations if needed.**Urgent Care Hours:*** Monday-Friday 8am-8pm* Saturday and Sunday 8am-8pm* Holidays Hours vary**Schedule Expectations:*** Week 1:, Sunday 745a-815p, Monday 745a-815p* Week 2: Monday 745a-815p, Tuesday 745a-215p, Thursday 745a-815p, Friday 745a-215p**Job Description:**Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.**Principle Responsibilities*** Greets, welcomes, and performs the registration process with patients in person or by phone+ Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation.+ Assists patients with telephone encounters.+ Identifies key words to initiate appropriate responses and de-escalation techniques as needed.+ Directs patients to appointment or procedure.* Collects co-pays and/or remaining balances+ Obtains signatures from patients as needed.+ Responds to questions regarding financial assistance programs.+ Performs the End of Day reconciliation process.+ May participate in the prescription refill order process as appropriate and in scope for position.* Manages and organizes the patient care lobby (or lobbies) and provides other department support+ Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day.+ Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed.+ May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties.+ Performs weekly downtime check.+ Active participation in staff meetings.* Other duties as assigned.**Required Qualifications*** Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description* 1 year of basic computer skills**Preferred Qualifications*** Associate's or Vocational degree* 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel)* 0 to 2 years of customer service, clerical, or other business office environment experience* 0 to 2 years of medical terminology knowledge**Physical Demands*** Sedentary:* Lifting weight up to 10 lbs. occasionally, negligible weight frequently**Pay Range**###Pay Range: $19.61 to $26.70 per hour###The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.###**Benefit Summary**Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.Allina Health is *all in* on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.Benefits include:* Medical/Dental* PTO/Time Away* Retirement Savings Plans* Life Insurance* Short-term/Long-term Disability* Voluntary Benefits (vision, legal, critical illness)* Tuition Reimbursement or Continuing Medical Education as applicable* Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program* Allina Health is a 501(c)(3) eligible employer*\*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.*People at *Allina Health* have a career of making a difference in the lives of the millions of patients we see each year at our 90+ clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin.We're a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve. Join our team of 27,000+ employees - your career opportunities are limitless!Diversity creates a healthier atmosphere for our employees, patients, and community. Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.Allina Health is an E-Verify EmployerAllina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States.Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employee's Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization.An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 *must*be completed and received by the Office of Human Resources accordingly.For more information, link to:# **Application Instructions:****External Candidates:**Click "Apply" to start your application. You will need to either create an account or sign into your account to submit an application.**Employees:**If you are a current Allina Health employee, you must sign into Workday and apply through Find Jobs to ensure that you are identified as an internal candidate. #J-18808-Ljbffr Allina Health