TES Spirit Store Assistant

Engineering Spirit Store Position

The Samuel Ginn College of Engineering is seeking a customer-focused and detail-oriented professional to support daily operations of the Engineering Spirit Store. This position combines retail operations, e-commerce management, inventory control, customer service, and event support to promote and strengthen the Auburn Engineering brand.

The Spirit Store is here to provide affordable options of apparel and gifts to promote a strong and proud brand for our Auburn Engineering Family! We are dedicated to serving the engineering family including students, faculty, staff alumni and friends.

Typical work would be performed between 9:00a-3:00p Monday -Friday. Occasional after hours or weekend events, ample notification time.

Responsibilities include:

• Processing daily sales and purchasing transactions; handling and reconciling the cash, checks and credit card documents;
• Processing daily collection reports/deposits
• Assisting in-store customers in product selection; informing patrons about current and future sales.
• Overseeing all steps of the online order fulfillment process, including merchandise selection, charging, shipment, and customer service.
• Maintaining inventory, reordering stock and supplies.
• Responsible for the overall content of the Spirit Store website, including overall site appearance, written copy for landing pages, curation of merchandise for online catalogs, and creation and maintenance of individual product pages with detailed product copy and description.
• Collaborating with the team to plan, promote, and implement sales campaigns, and tracking the success of the promotion.
• Coordinating and operating the Spirit Store during special events including Engineering Football Tailgates, Welcome back Cookout and Engineering Day with outdoor set-up, processing orders and processing of inventory and sales after each event.
• Working collaboratively with the editing, writing, and design team regarding project deadlines, job estimates, and the status of projects.
• Working collaboratively with multiple apparel, promotional, print/sign vendors
• Working collaboratively with departments and offices on apparel and promotional ordering and processes
• Processing invoices for Spirit Store apparel and promotional inventory
• Serving as the point-of-contact to management, vendors, and customers regarding the status of projects.
• Coordinating in-house printing submitted by offices and departments
• Managing printing inventory to include ordering supplies.
• Maintaining graphic equipment to include printer and paper stack cutter.

Qualifications include:

• High School Diploma or Equivalent
• 2 years experience in retail management, online sales and marketing management, and/or customer service.
• Desired Qualifications: Bachelor's Degree In Management, Business Administration, Marketing, Public Relations, Liberal Arts, or related field
• $18.00-$30.00 per hour, pay is commensurate with education and experience

Why Work at Auburn?

Equal Opportunity Compliance Statement: It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.