Courtyard Long Island City NY - Front Desk PM

Front Desk Agent

Position requires open availability to work both AM & PM shifts, as needed. Weekend required. AM Shift Hours- 7A-3P, PM Shift Hours- 3P-11P There is a $2 bump in rate with the FLSD certification.

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION: Courtyard Long Island City/New York Manhattan View offers a modern, energetic workplace with easy subway access to all five NYC boroughs. The hotel features stylish guest rooms, a 24?hour fitness center, and an on?site restaurant, nosh!, creating a contemporary environment for both travelers and staff. Team members work in a central Queens location near cultural spots like MoMA PS1, Gantry State Park, Astoria, and Flushing Meadows, as well as three versatile event venues. It's a great setting for those who enjoy a fast?paced, urban hospitality environment with strong connections to both Queens and Manhattan.