Guest Service Agent
HHM Hotels
Job Description
Job Description
Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Saint Petersburg, FL vacancy
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...Hospital Concierge Position Summary Provides directions to guests/team members within the hospital system, and the Orlando area.... ...such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients...SuggestedLocal areaWork from home
- ...Job Description Job Description The Guest Service Representative greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and...SuggestedWork at officeLocal areaFlexible hoursShift work
- ...Westminster Shores in St. Petersburg, FL is seeking a part-time Receptionist to join our Resident Services team. You will greet visitors, answer multi-line calls, relay messages, handle mail, and support event payments and office tasks. This role supports our residents...SuggestedPart timeWork at office
Westminster Shores
Saint Petersburg, FL1 day ago - ...Evara Health is seeking a Senior Front Desk Representative in St. Petersburg, FL, to manage patient registration, customer service, and financial counseling. You will play a crucial role in supporting patient wellbeing and ensuring smooth office operations. The ideal candidate...SuggestedWork at office
Evara Health
Saint Petersburg, FL3 days ago - ...out, and process payments with accuracy. You will coordinate appointments and assist with data entry while delivering compassionate service to clients in a fast-paced setting. Requirements include a high school diploma or GED and at least two years of customer service...Work at office
Suncoast Center
Saint Petersburg, FL4 days ago - ...Collision ConciergeAs a Collision Concierge, you'll address our AutoNation Dealership customer collision needs and coordinate services with the local AutoNation Collision Center. Our Collision Concierges take great pride in their ability to interact with customers, make...Local area
AutoNation Mobile Service
Saint Petersburg, FL4 days ago - ...necessary. Oversees sign-up for scheduled transportation. Hands out maintenance requests forms and passes them onto Environmental Services Director. Performs other duties as necessary, to include light housekeeping duties. Compliance and Safety: Follows...16 hoursWork at officeImmediate startFlexible hoursShift workWeekend work
Addington Place College Harbor
Saint Petersburg, FL5 days ago $20 per hour
...A property management company in Saint Petersburg, Florida, seeks a Front Desk Associate. Responsibilities include customer service, managing access control, and responding to emergencies. Applicants should have a high school diploma and relevant experience. This part-...Hourly payPart timeFlexible hoursFirstService Residential
Saint Petersburg, FL4 days ago- ...Service Drive ConciergeCrown Automotive Group, one of the top 100 automotive Groups in the U.S., has an immediate opportunity for a Service... ...wait time, increase service customer satisfaction - checking in guest, coordinating during peak traffic times on the service driveWork...Hourly payImmediate start
Crown Eurocars of Dublin
Saint Petersburg, FL4 days ago - ...Job Description Position Summary Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions...
- ...hotel. This position is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift. Responsibilities: Balance and audit for accuracy room revenue, food and beverage revenue,...Work at officeNight shiftWeekend work
- ...management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also... ...related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard...Flexible hoursNight shiftAfternoon shift
- FULL TIME DAY SHIFT A housekeeping team member’s primary purpose is to provide excellent service to our residents by keeping a clean and orderly environment. Also, housekeeping team members stay in accordance with Federal, State, and local guidelines governing our care...Full timeLocal areaDay shift
- ...United States | Posted on 06/01/2026 Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk... ...individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is...For contractorsFlexible hoursShift workNight shift
- Equity LifeStyle Properties in St. Petersburg, FL is hiring a Front Desk Clerk to provide exceptional guest and resident service at our communities. You will answer questions in person and over the phone, process payments, run reports, and coordinate with the Property...
- ...to announce a wonderful opportunity for a Night Auditor. What will you be doing most days? Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards Maintain a friendly and hospitable attitude...Daily paidLocal areaNight shift
- ...that specializes in creating unique and unforgettable experiences for our clients. We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a...Remote workFlexible hours
Penny's Adventures
Saint Petersburg, FL3 days ago - ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager...Daily paidFull timePart timeNight shiftWeekend work
- ...responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight... ...premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests...Part timeLocal areaFlexible hoursNight shift
- ...reports for management's review the next day. In a Front Desk Agent capacity, greets guests, processes check‑ins and check‑outs, issues room keys,... ...and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting...Local areaShift workNight shift
- ...passengers and internal staff. Key Responsibilities In-Flight Services: Provide exceptional hosting services to passengers on... ...house caf, providing excellent customer service to employees and guests. Prepare and serve beverages, including specialty coffees,...Flexible hours
- ...Concierge / Guest Services Associate Lexington Health and Rehabilitation Center is seeking a warm, professional, and service-oriented Concierge / Guest Services Associate to join our team. This role is the face of our communityresponsible for welcoming residents, families...Work at officeFlexible hoursShift workWeekend workAfternoon shift
- ...community. This role is responsible for providing excellent customer service while supporting daily operations and maintaining security... ...-desk environment with frequent interaction with residents and guests - May require extended periods of sitting or standing If...Shift workWeekend work
INNOVATIVE THE POINTE
Saint Petersburg, FLa month ago - ...responsible for verifying daily accounting activity and compiling reports for management the next day. In a Front Desk Agent capacity, you will greet guests, process check-ins/outs, issue keys, and resolve requests in line with policies, brand standards, and regulations....Night shift
- ...Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon...Daily paidFull timePart timeWeekend work
Holiday Inn Express & Suites Huntsville
Saint Petersburg, FL5 days ago - ...Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon interaction with a warm...Daily paidFull timePart timeWeekend work
Hersha Hospitality Management
Saint Petersburg, FL2 days ago - HHM Hospitality is seeking a Night Auditor who will balance revenue and settle accounts while performing Guest Service Agent tasks. The ideal candidate will manage bookkeeping activities and maintain guest records to ensure satisfaction. This role includes the potential...Night shift
- ...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...Hiring Game Room Attendants Game Room Attendants support guests as they play games and are responsible for ensuring all games...Bi-weekly payFull timeTemporary workPart timeLocal areaImmediate startShift work
CHUCK E CHEESE
Saint Petersburg, FL1 day ago - ...Beverage Supervisor to lead staff in restaurant, banquet and bar services. The Hotel Zamora is under new ownership and management with... ...Mexico, the Hotel Zamora provides a luxurious retreat for its guests. Besides relaxing in the beautifully appointed guest rooms, our...Full timeLocal areaWeekday work
The Hotel Zamora
Saint Petersburg, FL11 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches
- guest service ambassador Saint Petersburg, FL
- guest service Saint Petersburg, FL
- guest services associate Saint Petersburg, FL
- guest services agent winter seasonal
- hotel guest service agent
- hotel concierge
- overnight guest service representative
- guest services representative
- seasonal guest services representative
- guest service ambassador