Field Service Supervisor

Job Description

Job Description

RG Group is a growing family-owned business that has been providing trusted expertise in the fluid handling and motion control industry for 70 years. As a family-owned business, we encourage a culture where associates feel cared for and valued. To foster a team-oriented, engaged, and productive work environment, RG Group makes every effort to provide ongoing learning and career advancement opportunities, competitive pay and benefits, and flexible work schedules.

What we offer:

• Competitive Salary and Bonus
• Medical, Dental & Vision Insurance
• Company Paid STD, LTD, and Life Insurance
• Generous Paid PTO
• Educational Assistance Reimbursement
• Ongoing paid training and certification opportunities
• 401k & Matching
• Company Sponsored Social Events
• Employee Assistance Program

Learn more about RG Group and watch interviews with RG Group associates at

Position Summary:

The Field Service Supervisor is responsible for timely and quality service and repair work of hydraulic systems, pneumatic and electromechanical power systems and other mechanical systems.

Duties and Responsibilities:

• Completes service and repair work of hydraulic, pneumatic, electromechanical and other mechanical systems in the shop and in the field.
• Supervises a team of hydraulic technicians.
• Sells products that would benefit the customer.
• Tests systems.
• Supports startups and field commissions as necessary.
• Works with business unit manager to develop and grow service business.

Skills and Abilities:

• Strong leadership skillset and mechanical aptitude.
• Ability to read mechanical, electrical and hydraulic schematics.
• Good math and reading skills.
• Skills to effectively manage time and meet all necessary deadlines.
• Effective communication skills, both written and verbal.
• Demonstrated dependability and ability to work independently.

Education and Experience:

• High school diploma or GED required.
• Industrial experience with hydraulic repairs and systems.
• Experience with hose fabrication, metal fabrication, tube fabrication, bending and end conditioning.
• Welding experience, certified in MIG or TIG welding a plus.

Supervisory responsibilities:

• Responsible for team of hydraulic technicians while on job sites.

Physical Requirements:

• Ability to lift up to 25 pounds regularly and up to 75 pounds occasionally.
• Travel to other RG Group or customer locations often overnight.
• Both office and manufacturing environments.