Federal Contract Contact Center Ops Manager (24/7)
Systems Integration Inc
A leading technology solutions provider in Washington, DC, is seeking an Operations Manager to oversee daily operations for a government contact center. This role involves managing 24x7 call center operations, ensuring high-quality service delivery, and providing operational oversight while liaising with government stakeholders. The ideal candidate will have extensive experience in contact center management, strong communication skills, and a relevant bachelor's degree. Compliance with federal background checks is required. #J-18808-Ljbffr
- ...Clearance Required: Secret Clearance Contingent on Contract Award for a Federal National Security Agency Required Qualifications: Experience managing high-volume service desk/contact center (50 resources peak) Experience streamlining service desk processes and interaction...Contract work
- ...experience, cloud-based services and managed IT solutions. We are seeking a Federal Program Manager to oversee the full execution of a government contact center program, ensuring all project... ...project requirements in alignment with contract expectations and government...Contract workFor subcontractor
- ...A leading defense contractor is seeking a seasoned Manager for their call center operations in Bethesda, Maryland. The ideal candidate will... ...experience, including 5 years managing a call or contact center in a 24/7 environment. Responsibilities include managing staff,...SuggestedFor contractors
- ...Description Position Summary The Contact Center Supervisor is responsible for overall project management of complex, multi-task contact... ...within a structured federal IT environment. UCC Supervisor... ...corporate resources in support of contract performance. Coordinate...Contract workWork at office
- ...Responsibilities & Qualifications We are seeking an IT Service Center (ITSC) Manager for the CSES contract. The ITSC Manager is responsible for operation of the... ...service desk/help desk. This role leads high-volume contact handling, ticket creation, first call resolution,...Contract workMonday to FridayWeekend workDay shiftAfternoon shift
- ...seeking a Senior Storage Engineer in Arlington, VA to manage storage operations for a Department of War contract. Responsibilities include configuring enterprise... ...backup operations, and ensuring compliance with federal requirements while collaborating with various teams...Contract work
- ...International, Inc. is seeking a skilled Program Manager to provide operational leadership for a large-scale federal services program. The role involves managing... ...staff, coordinating with stakeholders, and ensuring contract performance objectives are met. Successful...Contract workWork experience placementRemote work
- ...weekends to meet program and contract needs Travel: Less than... ...are seeking an IT Service Center (ITSC) Manager for the CSES contract.... ...This role leads high-volume contact handling, ticket creation,... ...customers, or contracts within federal environments. This includes...Contract workFull timeTemporary workLocal areaMonday to FridayWeekend workDay shiftAfternoon shift
$133.8k - $200.7k
...motivated and a proven sales executive in the Federal Civilian market with demonstrated... ...and security teams. The Regional Sales Manager will report to the Vice President of Public... ...long-term relationships and maximum contract value Collaborate with team members to foster...Contract workLong term contractFor contractorsFor subcontractorWork at officeLocal area- A defense technology company is seeking a Call Center Supervisor to oversee daily operations of a high-volume inbound call center. The... .... A bachelor's degree is preferred, and candidates must be US citizens due to government contract requirements. #J-18808-Ljbffr MediumContract work
$95k - $110k
...: Mostly regional, 25‑50%. Role Overview: We are seeking a Federal Project Manager dedicated to a high‑impact, multi‑year nationwide modernization... ...implementation phases and ongoing multi‑year maintenance contracts. As a key member of the Program Management Office (PMO),...Contract workOngoing contractFor subcontractorWork at officeRelocationHome officeFlexible hours- ...Red Carrot, Inc. is seeking a Senior Project Director to manage a federal contract remotely, requiring some travel to Washington, DC. This role involves planning, daily operations, and overseeing Sub-Contractors and consultants. The position demands at least 10 years of...Contract workFor subcontractorRemote work
$100k - $150k
...FEDERAL ACCOUNT EXECUTIVE Overview As Federal Account Executive, you... ...seven-figure Direct-to-Phase 2 contract with the U.S. Army and works directly with the Army's AI Ops team. Key Responsibilities... ...acquisition leaders, program managers, system integrators, and innovation...Contract workFor contractorsRemote work- ...RightDirection Technology Solutions is seeking a Program Manager to oversee contract performance in Washington, DC. The role involves interfacing... ...of relevant experience, including team management on federal contracts. Strong organizational and communication skills...Contract workFor subcontractor
- ...full‑time position in year1 of a long‑term contract with the SEC. The position includes... ...law school. Sound working knowledge of federal and state court systems, legal research... ...administrative law is a plus. Capable of managing a robust caseload of over 50 cases. Great...Contract workLong term contractFull timeWork at office
- ...Location: Washington, DC metro area Content Manager Systems Integration, Inc. (SII) is a... ...Manager to support a government‑contracted contact center by developing, maintaining, and managing... ...ensure content accuracy. Support the Federal Program Director and COR with communications...
$57 - $61.75 per hour
...hour Job description: About the Role: C Evans Consulting is seeking two experienced Federal HR Specialists, DEU to support a new DHS contract. You will join a high-impact team that manages cradle-to-grave federal staffing and classification services for this law...Contract workHourly payLong term contractFlexible hours$160k - $190k
...As we deepen our presence in the U.S. federal market, we are seeking a Vice President,... ...pursuits into long‑term partnerships and contracted growth that establish Oritain as a trusted... ...Key Responsibilities You will own and manage the federal opportunity pipeline from qualified...Contract workLong term contractFor contractorsWork at office$150k
Quadrant, Inc. is seeking a Sr. Contracts Manager in Washington, DC, to oversee contract administration for FAA and federal programs. The ideal candidate will have extensive experience in Federal Government contracting, manage prime and subcontractor relationships, and...Contract workFor subcontractor- ...eTRANSERVICES is seeking a Senior Program Manager responsible for leading the NASEO Directorate Support Services contract. This role includes oversight of contract deliverables... ...teams, and ensuring compliance with federal standards. The ideal candidate will possess extensive...Contract workFor contractors
$1,823 per week
...Post-Anesthesia Care Unit (PACU) / Pre-Post Op Location: Washington, DC Agency:... ...per week Shift Information: Days Contract Duration: 13 Weeks Start Date: ASAP... ...professional development and ongoing education. ~24/7 Consultant Support: Our dedicated...Contract workFull timeImmediate startShift work$1,823 per week
...Post-Anesthesia Care Unit (PACU) / Pre-Post Op Location: Washington, DC Agency:... ...per week Shift Information: Days Contract Duration: 13 Weeks Start Date: ASAP... ...professional development and ongoing education. ~24/7 Consultant Support: Our dedicated...Contract workFull timeImmediate startShift work- ...Mayvin Inc. is seeking a Contract Specialist I to support the U.S. Marshals Service contract in the Procurement Division. This role involves conducting reviews, managing order modifications, and liaising with federal employees and contractors. Applicants must have a Bachelor...Contract workFor contractors
- ...Overview Operations Manager in the Washington DC metro area. Systems... ...operations for a government contact center, ensuring consistent, high-... ...supporting government contracts or working within a regulated... ...field. Must be able to pass a federal background check that includes...
$1,839 - $1,992 per week
...Unit (PACU) / Pre-Post Op Location: Alexandria... ...to $1,992 per week Contract Duration: 10 Weeks... ...this position, please contact your recruiter and reference... ...by MIT Sloan Management Review. No matter if... ...matching after 6 months · 24/7 support · Clinical support...Contract workFull timeLocal areaImmediate start$189k - $225k
...: The GRC Analyst, Federal & Customer Programs is... ...intersection of customer contracts, regulatory frameworks... ..., sourcing, program management, engineering, and... ...function's primary point of contact for legal and sourcing... ...station network and 24/7 operations that provide...Contract workOngoing contractFor contractorsFor subcontractorWork at office3 days per week- ...TeleSolv Consulting is seeking an experienced Project Manager in Arlington, VA, to oversee administrative support services for a federal government contract. The successful candidate will manage contract operations and supervise contractor personnel while ensuring high...Contract workFor contractors
- ...Post-Anesthesia Care Unit (PACU) / Pre-Post Op Location: Washington, DC Agency:... ...Competitive weekly pay (inquire for details) Contract Duration: 13 Weeks Start Date: ASAP... ...Medical, Dental, and Vision insurance ~24/7 support with a dedicated recruiter ~...Contract workWeekly payFull timeImmediate startRelocation package
- ...Bart & Associates, Inc. is seeking a Program Manager to lead operational support for a large-scale federal modernization program for the U.S. Census Bureau. The role includes overseeing all contract management aspects, ensuring compliance with cost, quality, and schedule...Contract workFor contractorsWork at office
- ...KeenLogic is seeking an experienced Program Manager to support a federal program at the Congressional Budget Office (CBO). You will provide leadership... ...various projects. This role includes being the primary contact with CBO stakeholders, overseeing project planning, and...For contractorsWork at officeFlexible hours
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