HVAC Technical Support & Operations Leader

Comfort Products (Carrier Enterprise)

Carrier Enterprise is seeking a Technical Support Customer Service & Operations Manager in Charlotte, North Carolina. This role involves leading the HVAC Technical Support team to enhance customer experience and operational efficiency. The ideal candidate will have over 5 years of customer support management experience with strong skills in communication, leadership, and data analytics, particularly in warranty processes. The position requires proficiency in Salesforce and aims to improve case management and process workflows. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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