Population Health Nurse (RN or LPN)

Well Care Community Health, a Federally Qualified Health Center, is a mission-driven organization that provides access to high-quality health care, including dental and behavioral health, to underserved members of our communities.

Principal Function: The Population Health Nurse serves as a clinical lead for WCCH's chronic-disease population health hub. The nurse translates registry, care-gap, utilization, and Remote Patient Monitoring (RPM) data into clinically appropriate outreach and intervention; develops and maintaining nursing and RPM workflows, coordinates the clinical work of the Case Manager, Community Health Worker (CHW), providers, pharmacy, informatics, and other staff, and helps ensure that patients with complex chronic conditions receive proactive, evidence-based, coordinated care. The nurse provides nursing assessment, education, clinical escalation, and quality oversight within the individual's licensed scope and WCCH clinical policies, while partnering with the Case Manager and CHW so clinical needs and nonclinical barriers are addressed by the appropriate team member.

Essential Duties and Responsibilities:  Duties include, but are not limited to:

1. Assist in the development, implementation, and ongoing management of a chronic-disease population health hub focused on diabetes, hypertension, cardiovascular disease, obesity, tobacco-related illness, and other high-risk conditions.

2. Use population health registries, risk-stratification tools, utilization information, and electronic health records (EHR) data to identify patients requiring preventive services, chronic-disease management, nurse follow-up, or targeted intervention.

3. Develop and maintain clinical RPM workflows, including patient-selection criteria, consent, monitoring frequency, alert thresholds, escalation pathways, documentation requirements, emergency instructions, and coverage expectations.

4. Provide clinical oversight to RPM by reviewing escalated readings and trends, completing nursing assessment and intervention within license scope, and promptly involving the appropriate provider when clinical decision-making or treatment changes are needed.

5. Direct and coordinate the Case Manager's support of RPM enrollment, device onboarding, adherence outreach, routine dashboard workflow, and follow-up, while maintaining clear nursing and provider escalation pathways.

6. Lead interdisciplinary population health huddles and coordinate work among the Case Manager, CHW, providers, clinical pharmacy, informatics, laboratory, radiology, Street Medicine (RN), transportation, medication-access, and other staff.

7. Provide nursing assessment, individualized clinical care planning, patient education, and chronic-disease self-management support within licensed scope and established protocols.

8. Conduct or coordinate timely clinical follow-up for abnormal results, medication concerns, hospital or emergency-department transitions, worsening symptoms, and high-priority care gaps.

9. Collaborate with providers and pharmacy staff on medication adherence, reconciliation, treatment plan implementation, and clinical escalation for high-risk patients.

10. Identify social determinants of health and other practical barriers affecting the clinical plan; make a warm handoff to the CHW for community navigation while maintaining responsibility for appropriate clinical follow-up.

11. Collaborate with hospitals, specialists, health departments, behavioral health organizations, and other regional clinical partners to strengthen referral, transition-of-care, escalation, and information-sharing pathways.

12. Assist in developing community-based, mobile, and telehealth-enabled clinical workflows that expand access while maintaining safety, privacy, documentation, and continuity standards.

13. Validate clinical definitions and data quality with informatics; track and report clinical quality measures, patient outcomes, RPM activity and response, care-gap closure, referral completion, and program performance.

14. Maintain accurate, timely, and complete documentation in the EHR, RPM platform, and other required systems in accordance with organizational policies and regulatory requirements.

15. Participate in quality improvement, protocol review, staff training, and continuing education related to chronic-disease management, RPM, population health, value-based care, and regulatory requirements.

Supervisory Responsibilities : This job has no formal personnel-supervision responsibilities unless specifically assigned. This position provides clinical workflow direction and day-to-day coordination to Case Managers and CHW's with WCCH policy and the incumbent's licensed scope.

Education and/or Experience:  The following qualifications are required or preferred as indicated:

1. Graduate of an accredited practical-nursing or registered-nursing program.
2. Current, unrestricted Indiana Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in good standing.
3. Minimum of two (2) years of clinical nursing experience required; ambulatory care, primary care, chronic-disease management, care coordination, population health, public health, or comparable experience preferred.
4. Experience caring for patients with diabetes, hypertension, cardiovascular disease, obesity, tobacco-related illness, and other complex chronic conditions preferred.
5. Knowledge of population health principles, quality measures, preventive-care guidelines, risk stratification, and care gap closure strategies preferred.
6. Experience with RPM, chronic care management, value-based care, clinical registries and/or EHR-supported care management preferred.
7. Ability to recognize clinically significant trends, complete nursing assessment and intervention within licensed scope, and escalate promptly to the appropriate provider.
8. Demonstrated ability to coordinate interdisciplinary work, provide clinical workflow direction, and maintain clear delegation and escalation boundaries.
9. Experience addressing social determinants of health through team-based care and warm handoff to CHW's or community-resource staff preferred.
10. Current CPR certification or ability to obtain and maintain certification within the WCCH required timeframe.

LPN at $25.00 RN at $35.00

Work-Life Balance

Well Care understands our employees’ commitment to community and family and offers the following benefits:

12 paid holidays

Up to 20 other paid days off

Medical, Dental, and Vision insurance

Long-term disability

Life Insurance

401K

Opportunity for student loan forgiveness

Paid training

Reimbursement for licensing

Current Office hours: Monday through Friday, 8 a.m. to 5 p.m.

"This Rural Health Transformation Program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $206,927,896.80 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government."