Payroll Support Specialist

Payroll Team Member

As a member of the Payroll team, you will ensure timely processing of incoming mail directed to the Payroll Department via USPS, facsimile, and electronically via corporate registered agent portal with both speed and accuracy; specifically, accurately identify the associate for whom the incoming correspondence is received, code and distribute accordingly. Scanning duties will ensure timely preparation, scanning, and indexing of documents relative to the Payroll Department. Email box duties will ensure timely responses to inbound emails in several payroll email boxes.

Principal Duties and Responsibilities

Processes incoming correspondence from multiple sources USPS, facsimile, and corporate registered agent portal

Performs work with sense of urgency and processing accuracy

Comply with established coding and filing processes of the department

Prepares and mails termination letters

Back up for processing student loan withholding orders

Prepare, scan, and index Garnishment Orders and associated correspondence

Prepare, scan, and index bi-weekly payroll processing documents

Prepare, scan, and index other documents as needed

Reviews inbound emails to the Paystub email box, resets passwords for Doculivery Paystub accounts and provides responses in a timely fashion during W-2 peak season

Responsible for adhering to internal controls, including SOX compliance

Interest in learning new skills and platforms as needed for new projects

Ability to partner effectively with team members and business partners

Assist the Garnishment Supervisor and Payroll Director with special projects

Must handle confidential information discreetly

Other duties as required by management

Preferred Experience

Previous payroll, garnishment, document imaging/indexing, or high-volume administrative processing experience preferred.

Minimum Qualifications

Minimum of 1 year of administrative, payroll, data entry, document processing, or related work experience.

High School Diploma or equivalent required.

Working knowledge of Microsoft Office Suite

Strong work ethic and team player

Must be proficient and accurate typing speed above average

Must have effective written and verbal communication skills

Must be able to efficiently manage high volume workflows

Workday HCM and/or Workday Payroll experience are strongly preferred.

Start Rate = $19.50 - $21.50 per hour based on experience.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Full time 500 Volvo Parkway, Chesapeake, Virginia 23320 Payroll Dollar Tree