Senior Content Designer

Senior Content Designer12-Month Full-Time ContractA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.We're looking for a SeniorContent Designer / UX Writer to join the Experience Design team at a global consumer brand on a 12-month full-time contract. This role is hybrid in Chicago.You'll help shape digital experiences used by millions of people, as well as the teams who support those experiences around the world. You'll work closely with product designers, product managers, researchers, engineers, and other partners to create content that makes complex experiences feel clear, intuitive, and human.This role is ideal for someone who loves the craft of writing but also thinks deeply about the product problems behind the words.What you'll doWrite and refine product content across complex digital experiencesCreate clear, conversational content that helps people understand what's happening and what to do nextPartner with product, design, research, and engineering throughout the product development processShape content strategy alongside interaction and visual designDevelop reusable content patterns, standards, and guidelinesReview existing experiences through a content design lens and identify opportunities to improve themContribute to content governance, operations, and scalable content practicesExplore how AI can support content design workflows and AI-powered product experiencesDesign with accessibility, inclusion, localization, and global audiences in mindWhat we're looking forExperience in content design, UX writing, product design, or a related fieldExceptional writing skills with a strong command of voice, tone, and plain languageStrong product thinking and an ability to solve user problems through contentExperience collaborating with product, design, research, and engineering teamsComfort working through ambiguity and contributing from discovery through launchAbility to balance user needs with business goalsFamiliarity with Figma and collaborative design workflowsComfort using AI tools as part xhyhwjd of your everyday workflowA thoughtful approach to accessibility and inclusive designBonus experienceExperience with any of the following is a plus:Structured content or content modelingAI-powered experiencesContent governance or content operationsDesign systemsLocalization and global productsAccessibility and inclusive designPortfolioPlease include a portfolio showcasing your content design work.Strong portfolios will demonstrate:Your writing and design processReal product challenges you've solvedHow you collaborated with cross-functional partnersThe impact of your work