Supervisor, Operations

Job Title: Supervisor, Operations

Join Design Air, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!

With over 100 years of trusted service, Design Air has built a strong network across Wisconsin, Illinois, and Michigan, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors.

At Design Air, we continue to operate with a small-company feel but with the resources and benefits of a large company —creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we're stronger than ever and committed to:

• Building respectful relationships
• Acting with integrity
• Prioritizing service to others
• Striving for excellence

Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!

The Supervisor, Operations oversees warehouse operations at a company location working closely with the Branch Manager, which includes receiving, stocking, and shipping as well as directly managing the warehouse team while ensuring a safe and efficient warehouse.

This position will serve our Rheem Midwest Distribution Division, located in West Allis, WI.

Responsibilities

• Plan and oversee warehouse and delivery operations to deliver outstanding customer service and employee safety
• Work closely with the Branch Manager to ensure consistency in branch culture and communication
• Recruit and onboard new hires with the support of the Human Resources team
• Train and mentor team to support ongoing development and growth
• Oversee the cycle counting process at the location ensuring completion and accuracy
• Maintain physical facility to ensure safety, protect against loss, and represent a professional company image
• Develop and implement standard operating procedures
• Manage branch inventory levels by working with other Design Air locations and the Purchasing team
• Assist in developing and maintaining a budget for company location
• May be required to perform the various warehousing and delivery tactical roles when needed
• All other duties and project work as assigned

Qualifications

• 5+ years of a strong background in warehouse operations, delivery, shipping and receiving, and inventory required
• HVAC industry experience a plus, but not required
• Warehouse management experience preferred
• Associate or bachelor's degree in business or related field preferred
• Must be able to work independently with minimal direction
• Ability to delegate tasks when necessary
• Good judgment and decision-making skills
• Willingness to work with customers, contractors, and employees in a professional manner
• Excellent people management skills, including employee and customer relations, recruiting, training, and development
• Great communication skills with the ability and desire to influence and lead a team
• High level of organization and follow through
• Skilled in Microsoft Word, Excel, and PowerPoint
• Willingness to own and lead projects

As a leader at Rheem, how you achieve results is as important as the results you achieve. While leading others, you will be expected to demonstrate the following competencies and behaviors:

• Aligning Performance for Success
• Applying Business Knowledge
• Building Talent
• Building Trusting Relationships
• Communicating with Impact
• Customer-Orientation
• Delegating Tasks
• Executing/Leading the Team
• Facilitating Change
• Fostering Relationships/Emotional Intelligence
• Influencing
• Problem Solving & Decision Making
• Supporting Innovation

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

About Us

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we're passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day. Our Behavior Based Values set us apart:

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers' lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements. For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont. Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.