BAKERY/CERTIFIED CAKE DECORATOR

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment Recommend bakery items to customers to ensure they get the products they want and need Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines Label, stock, sign, and inventory department merchandise Report product ordering/shipping discrepancies to the department manager Understand the store’s layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory Adhere to all local, state and federal health and civil code regulations Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications Minimum Obtain cake decorator certification once employed Ability to handle stressful situations Knowledge of basic math Second language: speaking, reading and/or writing Job Info Job Identification 206098 Job Category Store Operations Posting Date 07/07/2026, 04:00 AM Locations 4395 Orchard Lake Rd, West Bloomfield, MI, 48323, US Benefits A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching Valuable associate discounts on purchases, including food, travel, technology and more Up to $21,000 in tuition reimbursement over your career, through the industry-leading Continuing Education program Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family! #J-18808-Ljbffr Kroger