Front Office Manager
Marriott Vacations Worldwide
Front Office ManagerResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.Relocation Assistance AvailableCandidate ProfileEducation and ExperienceHigh school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.Core Work ActivitiesLeading Guest Services TeamMaintaining Guest Services and Front Desk GoalsManaging Projects and PoliciesEnsuring Exceptional Customer ServiceManaging and Conducting Human Resource ActivitiesAdditional ResponsibilitiesMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Vacancy posted 12 hours ago
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